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The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms
Dissertation (MBA)--University of Pretoria, 2012.
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University of Pretoria
2013
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| _version_ | 1867613680527474688 |
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| access_status_str | Open Access |
| author2 | Barnard, Helena |
| author_browse | Barnard, Helena |
| author_facet | Barnard, Helena |
| collection | Thesis |
| dc_rights_str_mv | © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MBA)--University of Pretoria, 2012. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/30609 |
| institution | University of Pretoria (South Africa) |
| last_indexed | 2026-06-10T12:39:59.869Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2013 |
| publishDateRange | 2013 |
| publishDateSort | 2013 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/30609 The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms Barnard, Helena ichelp@gibs.co.za Jordaan, Carl David UCTD Development Trust Leader member exchange (lmx) Inclusion New ideas Innovation Dissertation (MBA)--University of Pretoria, 2012. This study investigates the impact that certain constructs of Leader Member Exchange (LMX) between supervisors and shop floor workers of South African manufacturing firms have on the willingness of the shop floor workers to introduce new ideas. In particular, the constructs; trust, development of skills and inclusion of the worker is examined. Since shop-floor workers are intimately involved with their day to day operations and work at the coalface, the ideas recommended by these individuals are suggested to often be antecedents of innovation. By gaining an understanding of the relationship between the aforementioned LMX constructs and the willingness of shop floor workers to introduce new ideas, certain modes of behavioural interaction can be implemented in order to enhance shop floor innovation. It is argued that such strategic intervention in turn will result in shop floor innovation as a source of competitive advantage for an organisation.The primary data was collected through physical interviews using a questionnaire that addresses all the mentioned constructs. All of the 50 dyads were usable in the correlation and regression models run. The outcome of this research supports the literature that trust and inclusion are positively correlated with the willingness of shop floor workers to introduce new ideas. Notably was the extent to which workers and supervisors perceived levels of worker inclusion differently. The regression analysis reveals that some of the willingness of workers to introduce new ideas can be explained by the presence of all three explanatory variables namely, trust, development and inclusion. The research has shown that trust contributes to willingness of workers to introduce new ideas, but in contrast to literature, development has a negative impact. The results provide insight into the relationships between these constructs and the willingness of shop floor workers in South African manufacturing firms to introduce new ideas. Gordon Institute of Business Science (GIBS) unrestricted 2013-09-07T19:24:04Z 2013-04-30 2013-09-07T19:24:04Z 2013-04-25 2012 2013-02-23 Dissertation Jordaan, CD 2012, The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-02232013-111747/ >F13/4/181/zw http://hdl.handle.net/2263/30609 http://upetd.up.ac.za/thesis/available/etd-02232013-111747/ © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Development Trust Leader member exchange (lmx) Inclusion New ideas Innovation The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms |
| title | The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms |
| title_full | The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms |
| title_fullStr | The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms |
| title_full_unstemmed | The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms |
| title_short | The impact of leader member exchange on shop-floor worker innovation in South African manufacturing firms |
| title_sort | impact of leader member exchange on shop floor worker innovation in south african manufacturing firms |
| topic | UCTD Development Trust Leader member exchange (lmx) Inclusion New ideas Innovation |
| url | http://hdl.handle.net/2263/30609 http://upetd.up.ac.za/thesis/available/etd-02232013-111747/ |