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Employment patterns and opportunities in the hospitality industry of Swaziland

Dissertation (MInstAgrar (Rural Development and Ecotourism))--University of Pretoria, 2004.

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Other Authors: upetd@ais.up.ac.za
Format: Thesis
Language:English
Published: University of Pretoria 2013
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description Dissertation (MInstAgrar (Rural Development and Ecotourism))--University of Pretoria, 2004.
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spelling oai:repository.up.ac.za:2263/31103 Employment patterns and opportunities in the hospitality industry of Swaziland upetd@ais.up.ac.za Prof C L Machethe Mr C V Francis Tsela, Phindile Jane UCTD Hospitality industry Swaziland Dissertation (MInstAgrar (Rural Development and Ecotourism))--University of Pretoria, 2004. This study investigates the extent of employment opportunities and patterns in the hospitality industry of Swaziland. Unemployment is a universal problem with which the political leadership of almost every country has to wrestle. Swaziland is a developing country faced with high unemployment, especially among the youth and women. In addition, high poverty levels, high population growth rate and the HIV/AIDS pandemic prevail in the country. A cross-sectional survey using questionnaires was conducted to collect the data. The respondents selected for this study were seventeen managers and 80 employees from the seventeen stratified randomly selected accommodation establishments (seven hotels, seven guesthouses and three lodges). Descriptive statistics such as the mean, percentages, standard deviation and cross-tabulation were used to analyse the data. Frequency tables, pie charts and bar charts are used to display the results. The results of the study revealed that the hospitality industry of Swaziland does generate adequate employment opportunities. People who are skilled or unskilled, young or old, male or female, with or without experience are found in this sector and most of them are employed on a permanent basis. The results also showed that there are more female than male employees and that most employees are Swazis. However, with regard to managerial positions, there are more males than females and the majority are non-Swazi. Seasonality, low pay and a low level of employee skills affect the hospitality sector. The staff turnover rate is low even though young and mobile people dominate the industry. The government of Swaziland is faced with the challenge of reducing the high unemployment figures. This is possible through the support and development of tourism-related projects. Agricultural Economics, Extension and Rural Development MInstAgrar (Rural Development and Ecotourism) restricted 2013-09-09T12:03:28Z 2006-02-06 2013-09-09T12:03:28Z 2004-10-19 2004-02-06 2006-02-06 Dissertation Tsela, P 2004, Employment patterns and opportunities in the hospitality industry of Swaziland, M dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-02062006-150851/ > http://hdl.handle.net/2263/31103 http://upetd.up.ac.za/thesis/available/etd-02062006-150851/ en © 2004, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Hospitality industry
Swaziland
Employment patterns and opportunities in the hospitality industry of Swaziland
title Employment patterns and opportunities in the hospitality industry of Swaziland
title_full Employment patterns and opportunities in the hospitality industry of Swaziland
title_fullStr Employment patterns and opportunities in the hospitality industry of Swaziland
title_full_unstemmed Employment patterns and opportunities in the hospitality industry of Swaziland
title_short Employment patterns and opportunities in the hospitality industry of Swaziland
title_sort employment patterns and opportunities in the hospitality industry of swaziland
topic UCTD
Hospitality industry
Swaziland
url http://hdl.handle.net/2263/31103
http://upetd.up.ac.za/thesis/available/etd-02062006-150851/