Full Text Available

Note: Clicking the button above will open the full text document at the original institutional repository in a new window.

The capability levels of IT governance for South African organisations

Dissertation (MBA)--University of Pretoria, 2012.

Saved in:
Bibliographic Details
Other Authors: Lubbe, Kevin
Format: Thesis
Language:English
Published: University of Pretoria 2013
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1867613588222377984
access_status_str Open Access
author2 Lubbe, Kevin
author_browse Lubbe, Kevin
author_facet Lubbe, Kevin
collection Thesis
dc_rights_str_mv © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2012.
format Thesis
id oai:repository.up.ac.za:2263/31557
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:38:30.789Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/31557 The capability levels of IT governance for South African organisations Lubbe, Kevin ichelp@gibs.co.za Khumalo, Manisa UCTD Industry Spend Capability levels Governance COBIT Information technology (IT) Dissertation (MBA)--University of Pretoria, 2012. The reliance of business strategy on Information Technology (IT) is characterised by the impact that IT failure has on organisations. Effective IT governance is acknowledged as a mechanism for supporting business in achieving its objectives by aligning IT to business, and ensuring that the benefits are realised from IT investments. Capability level assessment provides a methodology for measuring and analysing the state of IT governance capability levels. This study reports the results of the IT governance capability levels within South African organisations.An on-line survey questionnaire was developed using the COBIT framework as a foundation for measuring capability levels, this questionnaire was used for collecting data required for the research. A five point likert-scale was used to rate 25 questions from strongly agree “5” to strongly disagree “1”. The responses were averaged and converted into capability levels of 1 to 5, with level 1 being ad-hoc process and level 5 being optimal process. A total of 34 surveys were completed from diverse industries that spend between 10 and 41% of their budget on IT. Statistical t-test and ANOVA techniques were applied to calculate the average capability levels and test the correlations amongst variables.The results indicated that the industry type has no effect on the IT governance capability level, as 78% of the observed samples showed no correlation. However, the study found that there is a strong, positive correlation between the percentage of budget that is spent on IT and IT governance capability levels, with a 96% correlation from the observed sample. Finally, IT risk management was hailed as the most important IT governance principle by many organisations.By establishing the correlations between capability levels and industry type, as well as correlations between capability levels and the amount of the budget spent on IT, this study has revealed that investing in IT has an impact on the effectiveness of IT governance. This study also revealed that IT risk management, which is a significant element of corporate governance, receives priority from management. Gordon Institute of Business Science Restricted 2013-09-09T12:38:34Z 2013-04-30 2013-09-09T12:38:34Z 2013-04-25 2012 2013-02-23 Dissertation Khumalo, VM 2012, The capability levels of IT governance for South African organisations, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-02232013-115244 / > F13/4/184/zw http://hdl.handle.net/2263/31557 http://upetd.up.ac.za/thesis/available/etd-02232013-115244/ en © 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Industry
Spend
Capability levels
Governance
COBIT
Information technology (IT)
The capability levels of IT governance for South African organisations
title The capability levels of IT governance for South African organisations
title_full The capability levels of IT governance for South African organisations
title_fullStr The capability levels of IT governance for South African organisations
title_full_unstemmed The capability levels of IT governance for South African organisations
title_short The capability levels of IT governance for South African organisations
title_sort capability levels of it governance for south african organisations
topic UCTD
Industry
Spend
Capability levels
Governance
COBIT
Information technology (IT)
url http://hdl.handle.net/2263/31557
http://upetd.up.ac.za/thesis/available/etd-02232013-115244/