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A Gap analysis of employee training needs in supply chain management

Thesis (DCom)--University of Pretoria, 2014.

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Other Authors: Eresia-Eke, Chukuakadibia E.
Format: Thesis
Language:English
Published: University of Pretoria 2014
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access_status_str Open Access
author2 Eresia-Eke, Chukuakadibia E.
author_browse Eresia-Eke, Chukuakadibia E.
author_facet Eresia-Eke, Chukuakadibia E.
collection Thesis
dc_rights_str_mv © 2013 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (DCom)--University of Pretoria, 2014.
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institution University of Pretoria (South Africa)
language English
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/39926 A Gap analysis of employee training needs in supply chain management Eresia-Eke, Chukuakadibia E. Van Vuuren, Jurie Jansen Fraser, Jessica Employees Managers Gap analysis Businesses management Supply chain management UCTD Thesis (DCom)--University of Pretoria, 2014. Training is often delivered before training needs analyses were completed for affected employees. The overall purpose of the study was to identify gaps in the perceived training needs between managers and employees. The first gap found that managers differ in how they perceived employees’ training needs. The second gap was found amongst employees about their own training needs. The managers responded through an electronic questionnaire and a conference, while employees completed their questionnaires at their business premises. The unique approach to this study lies in the fact that the employees were involved in the research while it is more common only to allow managers to complete questionnaires. Globally there is a shortage of supply chain management skills. Following the 2008 global recession, well-trained staff could allow businesses to recover economically. However the literature revealed that a lack of existing qualifications rendered employees vulnerable to lay-offs. For decades, governments, businesses and tertiary institutions have been mismatched in meeting their existing/future skills requirements. The research outcomes could help to prevent wasting resources required to train employees. The goal was accomplished by testing nine hypotheses against empirical evidence gathered in supply chain industries. The findings confirmed that managers and employees do not always share the same perceptions. Hypotheses testing on the following variables: the types of training, the format of training, motivating/demotivating variables for attending training, revealed differences. Other variables include respondents’ existing educational qualifications, their gender, age and career tenure. The respondents were questioned about signing contracts before being sent on training programs. This thesis reported and analysed the findings of three questionnaires. The study was in-field for four months in 2011. By using supply chain professional associations to target respondents the study yielded a more credible reflection of industry phenomena. The research contribution lies in the fact that it is a multi-disciplinary study trying to identify whether gaps exist in perceived training needs amongst respondents and why. It integrates theory from the disciplines of human resources, training and businesses management in structured supply chain networks. Future training programs can thus be tailored towards meeting actual employee training needs to align organisational with personal objectives. This study can help alleviate the skills shortage by emphasizing training needs analyses before the commencement of training programs. gm2014 Business Management unrestricted 2014-05-29T09:22:30Z 2014-05-29T09:22:30Z 2014-04-08 2014 Thesis Fraser, JFE 2013, A Gap analysis of employee training needs in supply chain management, DCom thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/39926> D14/4/77/gm http://hdl.handle.net/2263/39926 en © 2013 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Employees
Managers
Gap analysis
Businesses management
Supply chain management
UCTD
A Gap analysis of employee training needs in supply chain management
title A Gap analysis of employee training needs in supply chain management
title_full A Gap analysis of employee training needs in supply chain management
title_fullStr A Gap analysis of employee training needs in supply chain management
title_full_unstemmed A Gap analysis of employee training needs in supply chain management
title_short A Gap analysis of employee training needs in supply chain management
title_sort gap analysis of employee training needs in supply chain management
topic Employees
Managers
Gap analysis
Businesses management
Supply chain management
UCTD
url http://hdl.handle.net/2263/39926