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The relationships between stakeholder groups, power and resistance in organisational change initiatives

Dissertation (MBA)--University of Pretoria, 2013.

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Other Authors: Sutherland, Margie
Format: Thesis
Language:English
Published: University of Pretoria 2014
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access_status_str Open Access
author2 Sutherland, Margie
author_browse Sutherland, Margie
author_facet Sutherland, Margie
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2013.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:14.906Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/40067 The relationships between stakeholder groups, power and resistance in organisational change initiatives Sutherland, Margie ichelp@gibs.co.za Van Eeden, Adrian Mark UCTD Change management Dissertation (MBA)--University of Pretoria, 2013. The likelihood of organisational change success is commonly held to be dependent on how resistance to the change is planned for and managed. Stakeholders who resist change are seen to hold various levels of power or influence over change initiatives, and this power can originate from multiple different sources. There is extensive research literature considering the aspects of stakeholders, power and resistance, but little is evident relating the dimensions to each other to consider the architecture holistically. This research aims to form an exploratory study into the interrelationships between the three dimensions. To acquire data, an exploratory research approach was undertaken comprising face-to-face, in-depth expert interviews with fifteen professional change agents from three different sample groups. A range of qualitative and quantitative analysis techniques were applied to determine common trends and relationships across the three key dimensions and sub-categories identified from the literature which related to each dimension. A number of interesting and useful relationships were uncovered within and between the key dimensions and extend the current literature in this field. It was discovered that the higher the magnitude of power held by a stakeholder the more likely it was that they would show resistance. Further findings confirmed links between the types of behaviour (active or passive, overt or covert) and revealed multidimensional influences such as that certain types of stakeholder could be expected to have higher levels of power and thus resist more and in the course of enacting that they would behave more actively and overtly. These relationships allowed for the development of a stakeholder-power-resistance model as shown in Figure 17 which can be used by managers and change practitioners to understand, anticipate and respond to stakeholder resistance in change initiatives. mngibs2014 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2014-06-07T13:41:09Z 2014-06-07T13:41:09Z 2014-04-30 2014-06-07 Mini Dissertation Van Eeden, A 2014-06-07, The relationships between stakeholder groups, power and resistance in organisational change initiatives, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/40067> http://hdl.handle.net/2263/40067 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Change management
The relationships between stakeholder groups, power and resistance in organisational change initiatives
title The relationships between stakeholder groups, power and resistance in organisational change initiatives
title_full The relationships between stakeholder groups, power and resistance in organisational change initiatives
title_fullStr The relationships between stakeholder groups, power and resistance in organisational change initiatives
title_full_unstemmed The relationships between stakeholder groups, power and resistance in organisational change initiatives
title_short The relationships between stakeholder groups, power and resistance in organisational change initiatives
title_sort relationships between stakeholder groups power and resistance in organisational change initiatives
topic UCTD
Change management
url http://hdl.handle.net/2263/40067