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Location-based marketing in low-income markets

Dissertation (MBA)--University of Pretoria, 2013.

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Other Authors: Chipp, Kerry
Format: Thesis
Language:English
Published: University of Pretoria 2014
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access_status_str Open Access
author2 Chipp, Kerry
author_browse Chipp, Kerry
author_facet Chipp, Kerry
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2013.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:17.367Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/40634 Location-based marketing in low-income markets Chipp, Kerry ichelp@gibs.co.za Ndlovu, Sibongile UCTD Telemarketing Internet marketing Mobile commerce Low-income consumers Dissertation (MBA)--University of Pretoria, 2013. This study explored the use of location-based marketing to minimize the effect of poverty penalty often experienced by the low-income consumers. Poverty penalty is a phenomenon that explains why the low-income consumer pay relatively more than middle- an upper-income consumers. The low-income consumer is normally situated in areas that are far from retailers, thus has to incur a considerable amount on transport costs, which in effect leads to an increased cost to acquire goods and services, and means that this consumer is restricted by location. Location-based marketing is the use of location to broadcast marketing information to the consumer relevant to their location and preferences. Low-income consumers can use this location-specific information to optimize their location by taking advantage of the goods and services around them to save on further travel costs. The study was a quantitative survey that asked low-income consumers about their perceptions on what location-based marketing could offer them. The key findings of the study were that consumers value personalisation of the content, access to information would lead to access to more goods and services, and finally that access to information optimise the location of the consumer and lead to reduced transport costs. The study contributed academically by establishing that for the low-income consumer, mobile marketing needs to be focused at optimising the current location, and not transacting anywhere and anytime as the existing literature suggests. lmgibs2014 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2014-07-08T10:43:50Z 2014-07-08T10:43:50Z 2014-04-30 2013 Mini Dissertation Ndlovu, S 2013, Location-based marketing in low-income markets, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/40634> http://hdl.handle.net/2263/40634 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Telemarketing
Internet marketing
Mobile commerce
Low-income consumers
Location-based marketing in low-income markets
title Location-based marketing in low-income markets
title_full Location-based marketing in low-income markets
title_fullStr Location-based marketing in low-income markets
title_full_unstemmed Location-based marketing in low-income markets
title_short Location-based marketing in low-income markets
title_sort location based marketing in low income markets
topic UCTD
Telemarketing
Internet marketing
Mobile commerce
Low-income consumers
url http://hdl.handle.net/2263/40634