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Practices, barriers and enablers for transformation community engagement

Dissertation (MBA)--University of Pretoria, 2013.

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Other Authors: Olivier, Johan
Format: Thesis
Language:English
Published: University of Pretoria 2014
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access_status_str Open Access
author2 Olivier, Johan
author_browse Olivier, Johan
author_facet Olivier, Johan
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2013.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:25.358Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2014
publishDateRange 2014
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publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/40645 Practices, barriers and enablers for transformation community engagement Olivier, Johan ichelp@gibs.co.za Stirling, Lauren UCTD Community development -- South Africa Service learning Dissertation (MBA)--University of Pretoria, 2013. Significant investment is being made by companies into philanthropic projects in the name of corporate social responsibility (CSR), yet many question whether these efforts are making an impact on the developmental needs of beneficiaries of such donations. As social disparity increases and countries are less able to meet development objectives, there is a growing call and need for companies to support the development goals of the state. It is proposed that using transformational methods of engagement, such as joint ventures with communities, is likely to provide better developmental outcomes, yet very few companies are currently engaging in this manner. The research asks what the current practices in community engagement for CSR are, and identifies the barriers and enablers for transformational community engagement to drive developmental outcomes. Nineteen interviews with CSR practitioners, community beneficiaries and external experts across three business sectors, which are identified as having a community impact, were conducted. Semi-structured interviews were used to gather qualitative data which was then analysed using content and frequency analysis. The results show that companies are using a range of transactional, transitional and transformational engagement practices, with the majority still being conducted in the philanthropic transactional manner. Institutional pressures of regulations are shown as being the strongest motivator for companies to buy-into and prioritise transformational engagement practices. The manner in which a company engages is also shown to be directly linked to their motivation for engaging. The biggest barriers to engaging communities are related to community members’ educational levels, community expectation and the internal capacity of the company to engage. The most prominent enablers of engagement relate to the building of relationships and require companies to have dedicated CSR practitioners that are able to become intimately involved in the community. This involvement results in the development of projects that both parties have a vested interest in, which is critical for long term sustainability. lmgibs2014 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2014-07-08T10:58:40Z 2014-07-08T10:58:40Z 2014-04-30 2013 Mini Dissertation Stirling, L 2013, Practices, barriers and enablers for transformation community engagement, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/40645> http://hdl.handle.net/2263/40645 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Community development -- South Africa
Service learning
Practices, barriers and enablers for transformation community engagement
title Practices, barriers and enablers for transformation community engagement
title_full Practices, barriers and enablers for transformation community engagement
title_fullStr Practices, barriers and enablers for transformation community engagement
title_full_unstemmed Practices, barriers and enablers for transformation community engagement
title_short Practices, barriers and enablers for transformation community engagement
title_sort practices barriers and enablers for transformation community engagement
topic UCTD
Community development -- South Africa
Service learning
url http://hdl.handle.net/2263/40645