Full Text Available

Note: Clicking the button above will open the full text document at the original institutional repository in a new window.

Towards an understanding of the strategic use of mobile ICT in small and medium enterprises

Dissertation (MCom)--University of Pretoria, 2014.

Saved in:
Bibliographic Details
Other Authors: Strydom, Ian
Format: Thesis
Language:English
Published: University of Pretoria 2014
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1867613517039796224
access_status_str Open Access
author2 Strydom, Ian
author_browse Strydom, Ian
author_facet Strydom, Ian
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MCom)--University of Pretoria, 2014.
format Thesis
id oai:repository.up.ac.za:2263/41254
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:24.077Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/41254 Towards an understanding of the strategic use of mobile ICT in small and medium enterprises Strydom, Ian maildawie@gmail.com Matthee, Machdel C. Maree, Michiel David Mobile information and communication technologies Mobile business Dynamic capabilities Mobile strategy Mobility UCTD Dissertation (MCom)--University of Pretoria, 2014. Mobile information and communication technology (ICT) has the capability to strategically influence and completely transform SMEs. It provides heterogeneous benefits in information sharing, collaboration and corporate interactions. However, mobile resources do not improve competitive performance on their own. Instead, purposeful or tacit strategic actions are required to combine existing resources in innovative ways, to acquire additional valuable resources or to dispose of redundant resources. Companies have to accomplish this quickly and repeatedly if they are to remain competitive. This research project employs the strategic management theory of dynamic capabilities (DCs) in a qualitative case study to analyse the transformational capacity of mobile ICT in each SME from a strategic perspective. Candidates from ten SMEs were interviewed. The data was analysed to identify: a) the DCs that are essential for mobile transformation in SMEs, and b) the practices that develop and maintain the effectiveness of these capabilities. Eight distinct mobile DCs are identified, each contributing to firm performance, profitability or strategic advantage over competitors. The results were consistent with previous research in DCs by confirming a maximised effectiveness of capabilities when they are tautly coupled with business strategy. The dissertation concludes with valuable guidelines and a conceptual framework for SMEs to strategically utilise mobile ICT and achieve mobile transformation. gm2014 Informatics unrestricted 2014-08-13T12:58:57Z 2014-08-13T12:58:57Z 2014-04-08 2014 Dissertation Maree, MD 2014, Towards an understanding of the strategic use of mobile ICT in small and medium enterprises, MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/41254> E14/4/365/gm http://hdl.handle.net/2263/41254 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Mobile information and communication technologies
Mobile business
Dynamic capabilities
Mobile strategy
Mobility
UCTD
Towards an understanding of the strategic use of mobile ICT in small and medium enterprises
title Towards an understanding of the strategic use of mobile ICT in small and medium enterprises
title_full Towards an understanding of the strategic use of mobile ICT in small and medium enterprises
title_fullStr Towards an understanding of the strategic use of mobile ICT in small and medium enterprises
title_full_unstemmed Towards an understanding of the strategic use of mobile ICT in small and medium enterprises
title_short Towards an understanding of the strategic use of mobile ICT in small and medium enterprises
title_sort towards an understanding of the strategic use of mobile ict in small and medium enterprises
topic Mobile information and communication technologies
Mobile business
Dynamic capabilities
Mobile strategy
Mobility
UCTD
url http://hdl.handle.net/2263/41254