Full Text Available

Note: Clicking the button above will open the full text document at the original institutional repository in a new window.

The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development

Dissertation (MCom)--University of Pretoria, 2014.

Saved in:
Bibliographic Details
Other Authors: Van der Walt, E. A.
Format: Thesis
Language:English
Published: University of Pretoria 2014
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1867613681441832960
access_status_str Open Access
author2 Van der Walt, E. A.
author_browse Van der Walt, E. A.
author_facet Van der Walt, E. A.
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MCom)--University of Pretoria, 2014.
format Thesis
id oai:repository.up.ac.za:2263/41285
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:00.824Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/41285 The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development Van der Walt, E. A. charl.oberholzer@gmail.com Oberholzer, Charl Interpersonal communication techniques Neuro Linguistic Programming (NLP) Organisational leadership South African context Relationship UCTD Dissertation (MCom)--University of Pretoria, 2014. In today’s rapidly changing world of work, where dramatic, unpredictable and complex change is redefining the way in which organisations are to be managed, a realisation has emerged that the intra- and interpersonal communication techniques of people are fundamental in organisational success. This study argues that Neuro Linguistic Programming (NLP) consists of the necessary techniques to impact on an organisation, while its communication model and leadership behaviour adds to achieving organisational success. Previous research in NLP has been done mostly in disciplines such as psychology and linguistics, but a call is made to apply NLP in an organisational context. Little empirical evidence exists with regards to the benefits of NLP techniques while even fewer evidence is available in a South African context. In this study NLP’s relationship with Emotional Intelligence, the development of leadership, the corporate world and several communication theories are explored so as to understand the value it can contribute in a time where the concept of organisational success is being re-defined. An integrated framework of organisational success, incorporating NLP, Emotional Intelligence and intrapersonal communication, is introduced that serves as an additional guideline to measure the elements of organisational success in organisations, leaders or communication models. This framework also leads to the conclusion that organisations, leaders and communication models making use of NLP are better off than those not making use of it. The benefits of NLP include motivating employees, managing conflict and self-motivation, managing emotional states, communicating effectively, building trust, increasing productivity, improving customer care, strategic planning, setting goals as well as aligning visions and better flexibility. This study establishes that intelligent leadership, the application of NLP techniques to the intra- and interpersonal communication behaviour and management approaches of leaders, can be correlated with organisational success. This is done by means of a case study on the Solidarity Movement, a large non-profit organisation in South-Africa, where five strategic leaders are analysed who are believed to be using and have implemented NLP in the organisation. The result is that evidence is found to support the notion that NLP improves the intra- and interpersonal behaviour of leaders and in turn contributes to organisational success by applying NLP in their communication and leadership behaviour. NLP is often presented as a magic toolkit for the self-improvement of individuals and have since recently relied more on presuppositions than either qualitative or quantitative research. This study adds to the credibility of NLP as an increasingly important instrument for communication management as a discipline. gm2014 Communication Management Unrestricted 2014-08-14T09:17:14Z 2014-08-14T09:17:14Z 2014-04-17 2014 Dissertation Oberholzer, C 2014, The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development, MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/41285> E14/4/382/gm http://hdl.handle.net/2263/41285 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Interpersonal communication techniques
Neuro Linguistic Programming (NLP)
Organisational leadership
South African context
Relationship
UCTD
The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development
title The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development
title_full The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development
title_fullStr The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development
title_full_unstemmed The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development
title_short The role of Neuro Linguistic Programming in improving organisational leadership through intrapersonal communication development
title_sort role of neuro linguistic programming in improving organisational leadership through intrapersonal communication development
topic Interpersonal communication techniques
Neuro Linguistic Programming (NLP)
Organisational leadership
South African context
Relationship
UCTD
url http://hdl.handle.net/2263/41285