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The effect of training on employee voice in a performance discussion
Dissertation (MBA)--University of Pretoria, 2013.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2014
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| _version_ | 1867613578484252672 |
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| access_status_str | Open Access |
| author2 | Cook, Jonathan |
| author_browse | Cook, Jonathan |
| author_facet | Cook, Jonathan |
| collection | Thesis |
| dc_rights_str_mv | © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MBA)--University of Pretoria, 2013. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/41899 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:38:22.689Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2014 |
| publishDateRange | 2014 |
| publishDateSort | 2014 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/41899 The effect of training on employee voice in a performance discussion Cook, Jonathan ichelp@gibs.co.za Bird, Lisa UCTD Employees -- Rating of. Performance management. Dissertation (MBA)--University of Pretoria, 2013. This research sought to establish whether skills training in employee voice encourages employee voice utilisation in a one-on-one performance discussion and whether such utilisation has an effect on the employee‘s relationship with their line-manager. Organisations need to understand how to encourage the utilisation of employee voice, to ensure their employees remain engaged in the organisation and as such, the organisation remains competitive. Ninety seven participants were divided into control and experimental groups, with the experimental group receiving skills training in employee voice. A pre-test and post-test experiment research design was used and the results were statistically analysed. Qualitative analysis supported these quantitative results. Qualitative analysis entailed collating comments received by the employees from their completed pre-test and post-test questionnaires as well as feedback from semi-structured, line-manager interviews. Skills training was found not to be significantly related to employee voice utilisation, the line- manager relationship or satisfaction with the performance discussion, but as one composite measure were significant. A model was developed to accommodate the business environment and employees‘ personal attributes in addition to skills training to explain employee voice utilisation. The forum for which employee voice would be most effective may not be the one-on-one performance discussion. zkgibs2014 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2014-09-02T12:56:03Z 2014-09-02T12:56:03Z 2014-04-30 2013 Mini Dissertation Bird, L 2013, The effect of training on employee voice in a performance discussion, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/41899> http://hdl.handle.net/2263/41899 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Employees -- Rating of. Performance management. The effect of training on employee voice in a performance discussion |
| title | The effect of training on employee voice in a performance discussion |
| title_full | The effect of training on employee voice in a performance discussion |
| title_fullStr | The effect of training on employee voice in a performance discussion |
| title_full_unstemmed | The effect of training on employee voice in a performance discussion |
| title_short | The effect of training on employee voice in a performance discussion |
| title_sort | effect of training on employee voice in a performance discussion |
| topic | UCTD Employees -- Rating of. Performance management. |
| url | http://hdl.handle.net/2263/41899 |