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An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services

Mini-dissertation (MIT)--University of Pretoria, 2013.

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Other Authors: Holmner, Marlene Amanda
Format: Thesis
Language:English
Published: University of Pretoria 2015
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access_status_str Open Access
author2 Holmner, Marlene Amanda
author_browse Holmner, Marlene Amanda
author_facet Holmner, Marlene Amanda
collection Thesis
dc_rights_str_mv © 2013 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria
description Mini-dissertation (MIT)--University of Pretoria, 2013.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:56.065Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2015
publishDateRange 2015
publishDateSort 2015
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/43790 An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services Holmner, Marlene Amanda Pienaar, Heila De Wee, Janice A. Mobile technologies Library Science Librarians Mobile library services Service delivery UCTD Mini-dissertation (MIT)--University of Pretoria, 2013. Mobile technologies are seen as an emerging technology that affects individuals and organizations. These technologies are becoming more affordable and accessible over time with advanced designs and computing capabilities. These technologies affect how people use and access the internet, how people create and access content or services, and how people choose to communicate. In addition these technologies have infiltrated the educational sector, and effected how educational institutions such as a university deliver services to academics, students and staff. As these technologies are effecting educational institutions academic libraries that support such educational institutions have had to embrace these technologies by adapting and adding additional services to accommodate users. Examples of such new and emerging services can be seen through the establishment of mobile library websites, mobile library applications available for users from various types of mobile devices such as cell phones, mobile tablets, and e-readers. Libraries are adapting traditional services such as catalogues, resources and other services to be accessible and usable from such devices. This study is focused on a South African academic library, taking a closer look at mobile library service delivery, to investigate whether library services delivered from mobile devices can enhance service delivery. The study is focused on an established mobile library website, and looks at the post implementation of the mobile library website from the perspective of Natural and Agricultural Sciences students at the University of Pretoria, South Africa. Information Science Unrestricted 2015-02-23T12:38:08Z 2015-02-23T12:38:08Z 2013-09 2013 Mini Dissertation De Wee, JA 2013, An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services, MIT Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/43790> M15/4/22 http://hdl.handle.net/2263/43790 en © 2013 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria application/pdf University of Pretoria
spellingShingle Mobile technologies
Library Science
Librarians
Mobile library services
Service delivery
UCTD
An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services
title An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services
title_full An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services
title_fullStr An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services
title_full_unstemmed An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services
title_short An investigation into how mobile technologies can advance service delivery for library users at the University of Pretoria Library Services
title_sort investigation into how mobile technologies can advance service delivery for library users at the university of pretoria library services
topic Mobile technologies
Library Science
Librarians
Mobile library services
Service delivery
UCTD
url http://hdl.handle.net/2263/43790