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Organisational change during knowledge management implementation
Dissertation (MBA)--University of Pretoria, 2014.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2015
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| _version_ | 1867613461460025344 |
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| access_status_str | Open Access |
| author2 | Shipp, Roy |
| author_browse | Shipp, Roy |
| author_facet | Shipp, Roy |
| collection | Thesis |
| dc_rights_str_mv | © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MBA)--University of Pretoria, 2014. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/43976 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:36:30.912Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2015 |
| publishDateRange | 2015 |
| publishDateSort | 2015 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/43976 Organisational change during knowledge management implementation Shipp, Roy ichelp@gibs.co.za Lankesar, Arvin UCTD Qualitative research Organizational change -- Management Knowledge management Dissertation (MBA)--University of Pretoria, 2014. Business and academic communities have indicated that organisations have the ability to maintain a long-term competitive advantage through leveraging knowledge within the organisation. This is through the implementation of a knowledge management programme. During implementation of the programme, employees’ commitment and participation is crucial in ensuring successful execution of the knowledge management programme. Change management has been identified as one of the strategic inputs which enable organisational commitment towards this programme. This study aimed at establishing the change strategies that organisations undertake when implementing knowledge management, as well as determining the relevance of Kotter’s eight steps of change during knowledge management implementation. An exploratory design, using a qualitative research methodology approach, was utilised. Twelve organisations formed part of the sample and a total of 13 semi-structured interviews were conducted. The data that was collected underwent content analysis and was thereafter aligned to the change management models. The findings from this research indicated that Beer and Nohria’s proposed change strategies, specifically Theory E&O (combination) is the most dominant strategy overall when implementing knowledge management. Kotter’s eight steps revealed that all steps are relevant when implementing knowledge management. It was concluded that as more of the steps are included and executed during implementation, the success of the knowledge management initiative increases. lmgibs2015 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2015-03-13T11:14:07Z 2015-03-13T11:14:07Z 2015-03-24 2014 Mini Dissertation Lankesar, A 2014, Organisational change during knowledge management implementation, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/43976> http://hdl.handle.net/2263/43976 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Qualitative research Organizational change -- Management Knowledge management Organisational change during knowledge management implementation |
| title | Organisational change during knowledge management implementation |
| title_full | Organisational change during knowledge management implementation |
| title_fullStr | Organisational change during knowledge management implementation |
| title_full_unstemmed | Organisational change during knowledge management implementation |
| title_short | Organisational change during knowledge management implementation |
| title_sort | organisational change during knowledge management implementation |
| topic | UCTD Qualitative research Organizational change -- Management Knowledge management |
| url | http://hdl.handle.net/2263/43976 |