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Exploring performance management to enhance employee engagement

Dissertation(MBA)--University of Pretoria, 2014.

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Other Authors: Vermaak, Andre
Format: Thesis
Language:English
Published: University of Pretoria 2015
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access_status_str Open Access
author2 Vermaak, Andre
author_browse Vermaak, Andre
author_facet Vermaak, Andre
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation(MBA)--University of Pretoria, 2014.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:13.330Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2015
publishDateRange 2015
publishDateSort 2015
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/43994 Exploring performance management to enhance employee engagement Vermaak, Andre ichelp@gibs.co.za Pather, Sarshnee UCTD Personnel management Performance standards Performance -- Management Employee motivation Dissertation(MBA)--University of Pretoria, 2014. Employee engagement is trending as major concern among business globally as business look for innovative ways to be sustainable and remain competitive. Identifying and investigating the various work contexts that influence employee commitment and retention is a priority that directly impacts business bottom line. In the context of employee engagement, the exploratory research study investigates the barriers to employee engagement and in what way performance management systems can be leveraged to motivate enhance employee engagement. The study was conducted in Gauteng with senior management and Human Resource experts from the largest four banks in South Africa. Data for the study was gathered through eighteen semi-structured interviews conducted by the researcher and all interviews were recorded on audio disc. The subjects of the study were selected using a non-probability purposive sampling technique. The results suggest that business acknowledge employee engagement as a key component of business strategy and performance management systems is a critical organisational process, which may be used tap into the discretionary efforts of employees. The results reveal that the barriers to performance management are shared with employee engagement, and when these are conquered, employee engagement improves. The results recommend that to improve employee engagement the right leaders must be selected and trained and the environment must be one of trust, accountability and transparency. The results reveal that leaders must set out clear expectations to drive performance management and employee engagement to actively influence employees to participate and engage. zkgibs2015 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2015-03-13T11:35:05Z 2015-03-13T11:35:05Z 2015-03-24 2014 Mini Dissertation Pather, S 2014, Exploring performance management to enhance employee engagement, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/43994> http://hdl.handle.net/2263/43994 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Personnel management
Performance standards
Performance -- Management
Employee motivation
Exploring performance management to enhance employee engagement
title Exploring performance management to enhance employee engagement
title_full Exploring performance management to enhance employee engagement
title_fullStr Exploring performance management to enhance employee engagement
title_full_unstemmed Exploring performance management to enhance employee engagement
title_short Exploring performance management to enhance employee engagement
title_sort exploring performance management to enhance employee engagement
topic UCTD
Personnel management
Performance standards
Performance -- Management
Employee motivation
url http://hdl.handle.net/2263/43994