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A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa

Mini Dissertation (MIT)--University of Pretoria, 2014.

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Other Authors: Ponelis, Shana
Format: Thesis
Language:English
Published: University of Pretoria 2015
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access_status_str Open Access
author2 Ponelis, Shana
author_browse Ponelis, Shana
author_facet Ponelis, Shana
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MIT)--University of Pretoria, 2014.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:37.672Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2015
publishDateRange 2015
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publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/44241 A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa Ponelis, Shana Venter, Louw Information Science Psychological ownership system ownership Integrated library systems Process ownership UCTD Mini Dissertation (MIT)--University of Pretoria, 2014. Psychological ownership is the state in which a person feels that the target of ownership – whether material or immaterial – is theirs (Pierce et al. 2001, p.299). In the workplace, having staff take psychological ownership of their work is desirable as they are more likely to work towards a successful outcome if they feel accountable as the owners of their work. At the North-West University (NWU) library most staff work on the library system which is adaptable to workflows and offers staff a range of customisation options; a distinction was therefore made in this study between taking ownership of the system on which staff work, and taking ownership of the work they do (the processes). The aim of this study was therefore to test whether staff perceive themselves to be the owners of not only their processes, but also of the system on which they do their work. The study population was 28 library staff members working on the library system at the Potchefstroom campus of the NWU. A questionnaire consisting of the standardised Psychological Ownership Questionnaire (Avey et al. 2007) along with questions which focus on system and process ownership which was developed for this study was administered to participants and responses were captured using Google Forms. Data analysis was done by the Statistical Consultation Services of the NWU. The following constructs were discussed based on the data analysis: preventative and promotive ownership, system and process ownership, the Information Systems (IS) section of the NWU library and their perceived role in system ownership, and the technical behaviour of staff. It was found that library staff take more promotive than preventative ownership measures in their respective departments, and that they perceive themselves to be both system and process owners. System ownership is not perceived to be the sole responsibility of the IS section, but is rather perceived to be shared between that section and the library staff. Generally, library staff report exhibiting positive technical behaviour, and rate their technical abilities above average which was found to have a positive relationship with their perceived system ownership. Information Science MIT Unrestricted 2015-04-07T11:03:51Z 2015-04-07T11:03:51Z 2014 2014 Mini Dissertation Venter, L 2014, A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa, MIT Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/44241> http://hdl.handle.net/2263/44241 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Information Science
Psychological ownership
system ownership
Integrated library systems
Process ownership
UCTD
A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa
title A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa
title_full A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa
title_fullStr A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa
title_full_unstemmed A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa
title_short A descriptive study of staff perceptions relating to system and process ownership at an academic library in South Africa
title_sort descriptive study of staff perceptions relating to system and process ownership at an academic library in south africa
topic Information Science
Psychological ownership
system ownership
Integrated library systems
Process ownership
UCTD
url http://hdl.handle.net/2263/44241