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A case study evaluation of the critical factors of change management at passenger rail agency of South Africa

Dissertation (MBA)--University of Pretoria, 2014.

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Other Authors: Pillay, Desan
Format: Thesis
Language:English
Published: University of Pretoria 2015
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access_status_str Open Access
author2 Pillay, Desan
author_browse Pillay, Desan
author_facet Pillay, Desan
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2014.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:44.617Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2015
publishDateRange 2015
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publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/44901 A case study evaluation of the critical factors of change management at passenger rail agency of South Africa Pillay, Desan ichelp@gibs.co.za Chaka, Tumelo McDonald UCTD Railroads -- South Africa Organizational change -- Management Public administration Qualitative research Dissertation (MBA)--University of Pretoria, 2014. This research is centred on the fundamental analysis that change management within business environment is related to leadership, power bases and organisational culture. The success of organisational change management is commonly dependent on these variables that are interdependent and collectively used. How leaders who are conscious about the power they hold and utilizing each respective power base to effectively manage organisational culture. There is extensive research literature considering the individual variables of leadership, power and organisational culture. The research aims to form a deep dive case study analysis into the interrelationships between the three dimensions. It aims to comprehend the change management initiatives in State-Owned Entities in the context of South Africa and Passenger Rail Agency of South Africa. Through a case study research approach, which comprised of face-to-face expert interviews and observations with employees from Passenger Rail Agency of South Africa data was collected. Content analysis techniques were applied to determine common trends and relationships across the three key dimensions identified from the literature, which related to each dimension. A number of interesting and useful relationships were uncovered within and between the key drivers and extend the current literature in this field. It was discovered that the leaders who are conscious about their power bases and effectively manage them are able to contribute to a sustainable organisational culture. Through this, the organisation is able to become a perpetual institution where leadership can hand over successful over time this being the fundamental of successful organisational change. zkgibs2015 Gordon Institute of Business Science (GIBS) Unrestricted 2015-04-28T07:39:03Z 2015-04-28T07:39:03Z 2015-03-24 2014 Mini Dissertation Chaka, T. (2014). A case study evaluation of the critical factors of change management at passenger rail agency of South Africa (MBA mini-dissertation).Gordon Institute of Business Science, University of Pretoria. Retrieved from http://repository.up.ac.za/handle/2263/1818 http://hdl.handle.net/2263/44901 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Railroads -- South Africa
Organizational change -- Management
Public administration
Qualitative research
A case study evaluation of the critical factors of change management at passenger rail agency of South Africa
title A case study evaluation of the critical factors of change management at passenger rail agency of South Africa
title_full A case study evaluation of the critical factors of change management at passenger rail agency of South Africa
title_fullStr A case study evaluation of the critical factors of change management at passenger rail agency of South Africa
title_full_unstemmed A case study evaluation of the critical factors of change management at passenger rail agency of South Africa
title_short A case study evaluation of the critical factors of change management at passenger rail agency of South Africa
title_sort case study evaluation of the critical factors of change management at passenger rail agency of south africa
topic UCTD
Railroads -- South Africa
Organizational change -- Management
Public administration
Qualitative research
url http://hdl.handle.net/2263/44901