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Social identity complexity and sports fans

Dissertation (MBA)--University of Pretoria, 2014.

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Other Authors: Goldman, Michael
Format: Thesis
Language:English
Published: University of Pretoria 2015
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access_status_str Open Access
author2 Goldman, Michael
author_browse Goldman, Michael
author_facet Goldman, Michael
collection Thesis
dc_rights_str_mv © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2014.
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institution University of Pretoria (South Africa)
language English
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2015
publishDateRange 2015
publishDateSort 2015
publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/45021 Social identity complexity and sports fans Goldman, Michael ichelp@gibs.co.za Meyer, Dirk UCTD Sports spectators Group identity Quantitative research Dissertation (MBA)--University of Pretoria, 2014. This study investigates the relationship between levels of social identity complexity and tolerance. Social identity complexity refers to the nature of the subjective representation of multiple group identities and is postulated to be made up of two underlying sub-constructs, namely overlap complexity and similarity complexity. Tolerance is assumed to be constructed of dimensions including ethnic/religious tolerance, sexual tolerance, social deviance, cultural pluralism and affirmative action principles. In addition, gender and age groups are assumed to be potential moderators of the underlying relationships between the various construct measures. The study used Blue Bulls supporters as the sample to be investigated. A quantitative study of 102 Blue Bulls supporters was conducted using a combination of an online survey and personal interviews at the Blue Bulls stadium. The data determined the social identity complexity levels of these supporters and their various tolerance levels. The results were then analysed using descriptive statistics and various other statistical analysis to determine differences and relationships between the social identity measures and tolerance constructs. The results showed the average Blue Bulls supporter to own average social identity complexity levels and were more tolerant towards out-groups than previous literature had proposed for sports fans. Age showed certain trends in relation to social identity complexity and tolerance levels. However, age and gender made no significant differences to the measures and constructs. Understanding that a sports supporter is more than just an individual who supports a team on one social identity level but possesses multiple social identities is important to understand for many stakeholders within the sports business. Decisions around marketing campaigns, the management of the fan base online and in the stadium and how to get supporters to be more loyal revolves around this understanding of supporters being a sports fan on one dimension, but either a mother or a lawyer on another. The way that these supporters manage their perceptions of out-group members may influence how a brand manages its advertising campaigns or communicates with its fan base. zkgibs2015 Gordon Institute of Business Science (GIBS) Unrestricted 2015-05-07T07:27:38Z 2015-05-07T07:27:38Z 2015-03-24 2014 Mini Dissertation Meyer, D. (2014). Social identity complexity and sports fans (MBA mini-dissertation).Gordon Institute of Business Science, University of Pretoria. Retrieved from http://repository.up.ac.za/handle/2263/1818 http://hdl.handle.net/2263/45021 en © 2014 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Sports spectators
Group identity
Quantitative research
Social identity complexity and sports fans
title Social identity complexity and sports fans
title_full Social identity complexity and sports fans
title_fullStr Social identity complexity and sports fans
title_full_unstemmed Social identity complexity and sports fans
title_short Social identity complexity and sports fans
title_sort social identity complexity and sports fans
topic UCTD
Sports spectators
Group identity
Quantitative research
url http://hdl.handle.net/2263/45021