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Patients’ views regarding care received in an emergency department in the Limpopo province
Dissertation (MCur)--University of Pretoria, 2015.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2015
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| _version_ | 1867613500879142912 |
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| access_status_str | Open Access |
| author2 | Heyns, Tanya |
| author_browse | Heyns, Tanya |
| author_facet | Heyns, Tanya |
| collection | Thesis |
| dc_rights_str_mv | © 2015 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MCur)--University of Pretoria, 2015. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/50757 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:08.629Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2015 |
| publishDateRange | 2015 |
| publishDateSort | 2015 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/50757 Patients’ views regarding care received in an emergency department in the Limpopo province Heyns, Tanya witnesspataki@ymail.com Coetzee, Isabel M. Pataki, Tlou Witness UCTD Emergency department care Patient satisfaction Patient perceptions Quality of healthcare Nurse-patient relationship Healthcare delivery Health sciences theses SDG-03 Dissertation (MCur)--University of Pretoria, 2015. Delivery of quality patient care is of a paramount in the emergency department to all the healthcare professionals to improve patient satisfaction. The aim of the study is to explore patients’ views of the care they receive in the emergency department in the Limpopo province by means of Appreciative Inquiry. The Appreciative Inquiry process was utilized as the framework for the study to inquire about aspects of care received by the patients in the emergency department who voluntarily signed an informed consent. A qualitative approach was utilized since the researcher wanted to explore their views the patients related to care they receive. The research design used was descriptive and explorative whereby the researcher could describe the real situation in the emergency department as experienced by the patients. The identified participants were all patients visited the emergency department on the day of data collection. The findings of the study revealed that, the patients identified the positive and negative views from the healthcare professionals that influences the care received in the emergency department. The recommendations were for all the healthcare professionals to improve the quality of care received by the patients to ensure patients satisfaction. tm2015 em2026 Nursing Science MCur Unrestricted SDG-03: Good health and well-being 2015-11-25T09:48:32Z 2015-11-25T09:48:32Z 2015/09/01 2015 Dissertation Pataki, TW 2015, Patients’ views regarding care received in an emergency department in the Limpopo province, MCur Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/50757> S2015 http://hdl.handle.net/2263/50757 en © 2015 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Emergency department care Patient satisfaction Patient perceptions Quality of healthcare Nurse-patient relationship Healthcare delivery Health sciences theses SDG-03 Patients’ views regarding care received in an emergency department in the Limpopo province |
| title | Patients’ views regarding care received in an emergency department in the Limpopo province |
| title_full | Patients’ views regarding care received in an emergency department in the Limpopo province |
| title_fullStr | Patients’ views regarding care received in an emergency department in the Limpopo province |
| title_full_unstemmed | Patients’ views regarding care received in an emergency department in the Limpopo province |
| title_short | Patients’ views regarding care received in an emergency department in the Limpopo province |
| title_sort | patients views regarding care received in an emergency department in the limpopo province |
| topic | UCTD Emergency department care Patient satisfaction Patient perceptions Quality of healthcare Nurse-patient relationship Healthcare delivery Health sciences theses SDG-03 |
| url | http://hdl.handle.net/2263/50757 |