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Effects of the four realms of experience on pleasurable pop-up retail and patronage intention

Dissertation (MConsumer Science)--University of Pretoria, 2015.

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Other Authors: Jacobs, B.M. (Bertha Margaretha)
Format: Thesis
Language:English
Published: University of Pretoria 2015
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access_status_str Open Access
author2 Jacobs, B.M. (Bertha Margaretha)
author_browse Jacobs, B.M. (Bertha Margaretha)
author_facet Jacobs, B.M. (Bertha Margaretha)
collection Thesis
dc_rights_str_mv © 2015 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MConsumer Science)--University of Pretoria, 2015.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:16.658Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2015
publishDateRange 2015
publishDateSort 2015
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/50850 Effects of the four realms of experience on pleasurable pop-up retail and patronage intention Jacobs, B.M. (Bertha Margaretha) elscassel@gmail.com Cassel, Elsa UCTD Dissertation (MConsumer Science)--University of Pretoria, 2015. Retailers are embracing pop-up retail as a new marketing tool to provide the experiential environment desired by consumers, build brand image, and attract attention and new consumers. When retailers provide consumers with an enjoyable and memorable shopping experience, they will more likely return to them in future. The purpose of this study was to investigate the effects of the four realms of experience on pleasurable pop-up retail experiences and patronage intention. This study hypothesised that the four realms of experience will have a positive effect on pleasurable pop-up retail experiences of consumers, their patronage intentions and ultimately their positive response behaviour toward the brand. An exploratory survey research design was followed. Data was collected by means of a structured, self-administered questionnaire developed and adapted from existing scales. It was administered to a convenience sample via online survey instrument to participants in and around Johannesburg and Pretoria. A total of 257 usable questionnaires were collected. An exploratory factor analysis (EFA) as well as a confirmatory factor analysis (CFA) was performed to validate the variables for the model. Reliability was ensured through Cronbach’s alpha, which delivered values of between 0.87 and 0.96. Pearson’s correlation coefficient test was run for testing various hypotheses, establishing the correlation between the independent variables and the dependent variable. Values of the correlation coefficient ranged between 0.277 and 0.839, indicating a positive correlation between all the independent variables (edutainment realm, esthetic realm, escapist realm, emotional pleasure and intellectual pleasure) and patronage intention within a pop-up retail store. All the correlations were significant at the 1% level (p-value < 0.0001). The findings indicated that all the hypotheses developed for the study were supported. Multiple regression analysis was employed to test and quantify the relative contribution of the multiple independent variables to predicting patronage intention within a pop-up retail store. The results indicated that the factors that are most predictive of patronage intention are the esthetic realm, the escapist realm and intellectual pleasure. tm2015 Consumer Science MConsumer Science Unrestricted 2015-11-25T09:53:56Z 2015-11-25T09:53:56Z 2015/09/01 2015 Dissertation Cassel, E 2015, Effects of the four realms of experience on pleasurable pop-up retail and patronage intention, MConsumer Science Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/50850> S2015 http://hdl.handle.net/2263/50850 en © 2015 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Effects of the four realms of experience on pleasurable pop-up retail and patronage intention
title Effects of the four realms of experience on pleasurable pop-up retail and patronage intention
title_full Effects of the four realms of experience on pleasurable pop-up retail and patronage intention
title_fullStr Effects of the four realms of experience on pleasurable pop-up retail and patronage intention
title_full_unstemmed Effects of the four realms of experience on pleasurable pop-up retail and patronage intention
title_short Effects of the four realms of experience on pleasurable pop-up retail and patronage intention
title_sort effects of the four realms of experience on pleasurable pop up retail and patronage intention
topic UCTD
url http://hdl.handle.net/2263/50850