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Mobile payment adoption in South Africa : a merchant's perspective
Mini Dissertation (MBA)--University of Pretoria, 2015.
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| Other Authors: | |
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2016
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| _version_ | 1867613583855058944 |
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| access_status_str | Open Access |
| author2 | Slavova, Mira |
| author_browse | Slavova, Mira |
| author_facet | Slavova, Mira |
| collection | Thesis |
| dc_rights_str_mv | ©2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2015. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/52295 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:38:27.571Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2016 |
| publishDateRange | 2016 |
| publishDateSort | 2016 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/52295 Mobile payment adoption in South Africa : a merchant's perspective Slavova, Mira ichelp@gibs.co.za Pidugu, Kiran UCTD Mini Dissertation (MBA)--University of Pretoria, 2015. Businesses today must strive to adapt to ever-changing technology. Moreover, mobile payment systems are altering many businesses by adding a new dimension to traditional payment channels through the use of mobile technology. Traditional card systems are well established and have a global presence. To compete with the status quo, mobile payment systems have to generate and sustain value propositions that will attract large customers to reach critical mass if these alternative payment methods are to have a formidable future. Merchants play a vital role in mobile payment systems supporting the supply side of the eco-system by provide service to customers as well as funding the system by paying a portion of the revenue to it. By understanding the benefits and challenges merchants experience, service providers can better plan and enhance mobile payment systems to grow market size and replace or compete with traditional payment methods. A qualitative study was conducted with twelve merchants from different backgrounds. Both inductive and deductive analysis approaches were used to analyse the data collected. This research study provided the insights into the factors that affect the adoption of mobile payment systems by merchants. These factors were classified under three categories namely drivers, barriers and additional factors. Based on these findings a model was prepared that expresses the factors for mobile payment adoption. vn2016 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2016-05-04T13:45:20Z 2016-05-04T13:45:20Z 2016-03-30 2015 Mini Dissertation Pidugu, K 2015, Mobile payment adoption in South Africa : a merchant s perspective, MBA Mini-dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/52295> GIBS http://hdl.handle.net/2263/52295 en ©2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Mobile payment adoption in South Africa : a merchant's perspective |
| title | Mobile payment adoption in South Africa : a merchant's perspective |
| title_full | Mobile payment adoption in South Africa : a merchant's perspective |
| title_fullStr | Mobile payment adoption in South Africa : a merchant's perspective |
| title_full_unstemmed | Mobile payment adoption in South Africa : a merchant's perspective |
| title_short | Mobile payment adoption in South Africa : a merchant's perspective |
| title_sort | mobile payment adoption in south africa a merchant s perspective |
| topic | UCTD |
| url | http://hdl.handle.net/2263/52295 |