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An analysis of the adoption of electronic health records in primary healthcare

Mini Dissertation (MBA)--University of Pretoria, 2016.

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Other Authors: Chiba, Manoj
Format: Thesis
Language:English
Published: University of Pretoria 2016
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access_status_str Open Access
author2 Chiba, Manoj
author_browse Chiba, Manoj
author_facet Chiba, Manoj
collection Thesis
dc_rights_str_mv © 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria
description Mini Dissertation (MBA)--University of Pretoria, 2016.
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institution University of Pretoria (South Africa)
language English
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2016
publishDateRange 2016
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publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/52333 An analysis of the adoption of electronic health records in primary healthcare Chiba, Manoj ichelp@gibs.co.za Thomas, Susan UCTD Mini Dissertation (MBA)--University of Pretoria, 2016. Background: The challenges faced by the public healthcare system in developing countries such as South Africa (SA) have promulgated the use of Electronic Health Records (EHR) in primary healthcare facilities. This is due to the operational as well as administrative efficiencies offered by EHR. Objective: This study seeks to understand if the efficiencies of EHR are being realised, under what circumstances, to what extent and assess the perceived barriers to adoption of EHR. Literature gap: The implementation of EHR is still in the pilot phase and literature sources are available for adoption and implementation in other countries however, the resource challenges that plague SA may require different/ alternative solutions to guide implementation. Currently there is no published literature available regarding the adoption of EHRs in the public primary healthcare sector. Moreover, there is a need to scale up EHR in primary healthcare clinics, learning from evidence-based mechanisms to increase the positive impact created by technology in improving healthcare systems. Methodology: The research investigated the end-user experiences of adopting EHRs and the perspectives of subject matter experts (SMEs) on the best practices for implementation of EHR. A qualitative exploratory study was undertaken; 16 interviews were conducted, which were broken up as follows: eight interviews with end-users of EHR in three primary healthcare facilities and eight SMEs from five companies were conducted to obtain insights in and validate the alignment of SME and end-user perspectives. Results and Conclusion The importance of the interview results is that it led to the re-arrangement of change management models to streamline the adoption of electronic health record implementation in primary healthcare facilities. Key areas of improvement for implementers and SMEs were identified. There is potential to transform primary healthcare administration if the key drivers of adoption in primary healthcare are identified and improvements in that regard could lead to quicker adoption and assimilation of technologies like EHR. ms2016 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2016-05-04T13:45:38Z 2016-05-04T13:45:38Z 2016-03-30 2016 Mini Dissertation Thomas, S 2016, An analysis of the adoption of electronic health records in primary healthcare, MBA Mini-dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/52333> GIBS http://hdl.handle.net/2263/52333 en © 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria application/pdf University of Pretoria
spellingShingle UCTD
An analysis of the adoption of electronic health records in primary healthcare
title An analysis of the adoption of electronic health records in primary healthcare
title_full An analysis of the adoption of electronic health records in primary healthcare
title_fullStr An analysis of the adoption of electronic health records in primary healthcare
title_full_unstemmed An analysis of the adoption of electronic health records in primary healthcare
title_short An analysis of the adoption of electronic health records in primary healthcare
title_sort analysis of the adoption of electronic health records in primary healthcare
topic UCTD
url http://hdl.handle.net/2263/52333