Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
Application of TPB to quality management systems as basis for corporate sustainability reporting
Mini Dissertation (MBA)--University of Pretoria, 2016.
Saved in:
| Other Authors: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
University of Pretoria
2016
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867613610924048384 |
|---|---|
| access_status_str | Open Access |
| author2 | Pretorius, Pieter |
| author_browse | Pretorius, Pieter |
| author_facet | Pretorius, Pieter |
| collection | Thesis |
| dc_rights_str_mv | © 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2016. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/52410 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:38:53.515Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2016 |
| publishDateRange | 2016 |
| publishDateSort | 2016 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/52410 Application of TPB to quality management systems as basis for corporate sustainability reporting Pretorius, Pieter ichelp@gibs.co.za Jacobs, Glory-May UCTD Mini Dissertation (MBA)--University of Pretoria, 2016. Management systems, whether documented or informal, have been a fundamental part of doing business as long as commercial trade has been practised since time memorial. Requirements have since been formalised into standards such as ISO 9001 and stakeholder desires have evolved to include the need for creditable accurate sustainability reporting. Core to successful implementation of these requirements are engaged employees. This study adds to the body of knowledge by testing the Theory of Planned Behaviour (TPB) to evaluate employees perceptions and intention to exhibit. Quality Management System (QMS) compliance behaviour in economically successful companies that complete Corporate Sustainability Reporting (CSR). A mixed exploratory methodology was followed, utilizing the standard TPB model to determine whether the compliance intention of employees could be assessed and predicted; and themed codes to provide insight into employee perceptions, contributing factors and levels of engagement. Results indicated a relatively weak predictive value of the TPB model, prompting an extended model to be recommended for future research in this context. Attitude proved to be the largest influencer of intention; the more positive employees, the more likely they are to behave in compliance with QMS requirements. Further paradoxical findings regarding employees perceived control and self-efficacy over their actions were found. While, employees are likely to have the intention to comply with QMS requirements, varying levels of Perceived Behavioural Control (PBC) indicated a possible lack of active engagement. Significantly, overwhelming employee support for the use of QMS as information highway to ensure reliable, accurate and verifiable data for CSR was found. ms2016 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2016-05-04T13:46:23Z 2016-05-04T13:46:23Z 2016-03-30 2016 Mini Dissertation Jacobs, G 2016, Application of TPB to quality management systems as basis for corporate sustainability reporting, MBA Mini-dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/52410> GIBS http://hdl.handle.net/2263/52410 en © 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Application of TPB to quality management systems as basis for corporate sustainability reporting |
| title | Application of TPB to quality management systems as basis for corporate sustainability reporting |
| title_full | Application of TPB to quality management systems as basis for corporate sustainability reporting |
| title_fullStr | Application of TPB to quality management systems as basis for corporate sustainability reporting |
| title_full_unstemmed | Application of TPB to quality management systems as basis for corporate sustainability reporting |
| title_short | Application of TPB to quality management systems as basis for corporate sustainability reporting |
| title_sort | application of tpb to quality management systems as basis for corporate sustainability reporting |
| topic | UCTD |
| url | http://hdl.handle.net/2263/52410 |