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Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities
Thesis (PhD)--University of Pretoria, 2016.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2016
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| _version_ | 1867613522164187136 |
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| access_status_str | Open Access |
| author2 | Steyn, Miemsie G. |
| author_browse | Steyn, Miemsie G. |
| author_facet | Steyn, Miemsie G. |
| collection | Thesis |
| dc_rights_str_mv | © 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Thesis (PhD)--University of Pretoria, 2016. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/56934 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:28.861Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2016 |
| publishDateRange | 2016 |
| publishDateSort | 2016 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/56934 Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities Steyn, Miemsie G. igbafeeucharia@gmail.com Kamper, Gerrit D. Igbafe, Eucharia Chinwe UCTD Academic Challenges Coping Emotions Emotional intelligence Higher education institution (HEI) Education theses SDG-04 Education theses SDG-08 Education theses SDG-10 Thesis (PhD)--University of Pretoria, 2016. Worldwide higher education institutions (HEIs) are facing challenges, particularly in developing countries. The way university lecturers have adapted, adjusted and sustained themselves is often trivialised due to the unfounded assumption that lecturers are emotionally intelligent. An empirical investigation was conducted to explore the coping strategies of Nigerian universities to identify the way emotional intelligence has helped in their adaptation, adjustment and sustenance. I, therefore, used a qualitative research approach, embedded within the interpretive paradigm, to explore emotional intelligence in coping with challenges. I employed a multiple case study research design with a multiple case study analysis to investigate how twelve Nigerian university lecturers coped with professional, academic and institutional challenges posed to their emotional intelligence. Semi-structured individual interviews and field journals were used to generate data. Goleman s emotional competences (1995) and Bronfenbrenner s ecological theory (1979) guided the data analysis and interpretation. The findings of the study indicate that personal competences such as emotional self-awareness and emotional assessment provided adequate information on emotional messages, however, low personal competence such as emotional trends and emotional history, procrastination management, emotional history management and family management limit the appropriate application of emotional intelligence. The findings accumulated from this study further indicate that social competences such as social emotional management, social assertiveness, people management, teamwork, empathy, selective relationships, aggressive communication, emotional history and self-disconnection can be linked with the successful application of emotional intelligence. Furthermore, the participants had a stronger bond and loyalty towards trade unions more than towards the university government and perceived the union as sources of group-coping strategies, athough individually lecturers strived to use emotional resilience and spiritual resilience to cope with the challenges. I concluded the study by developing an emotional intelligence model for tertiary education lecturers. Without the use of emotional intelligence, lecturers might battle to continue to find solutions. Higher education systems, researchers and policy makers may use the model to develop, strengthen and enhance lecturers emotional intelligence. The model proposes establishment of an emotional intelligence center to ensure that all emotional content, systems embracing the focus on the lecturer, application and external environment to be connected to ways to advance and promote emotional intelligence for lecturers. tm2016 dzm2026 Early Childhood Education PhD Unrestricted SDG-04: Quality education SDG-08: Decent work and economic growth SDG-10: Reduced inequalities 2016-09-26T06:58:41Z 2016-09-26T06:58:41Z 2016-08-31 2016 Thesis Igbafe, EC 2016, Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities, PhD Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/56934> S2016 http://hdl.handle.net/2263/56934 en © 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Academic Challenges Coping Emotions Emotional intelligence Higher education institution (HEI) Education theses SDG-04 Education theses SDG-08 Education theses SDG-10 Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities |
| title | Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities |
| title_full | Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities |
| title_fullStr | Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities |
| title_full_unstemmed | Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities |
| title_short | Emotional intelligence in coping with professional academic and institutional challenges in Nigerian universities |
| title_sort | emotional intelligence in coping with professional academic and institutional challenges in nigerian universities |
| topic | UCTD Academic Challenges Coping Emotions Emotional intelligence Higher education institution (HEI) Education theses SDG-04 Education theses SDG-08 Education theses SDG-10 |
| url | http://hdl.handle.net/2263/56934 |