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Spirituality in contemporary hospitality : a practical theological approach

Thesis (PhD)--University of Pretoria, 2016.

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Other Authors: Meylahn, Johann-Albrecht
Format: Thesis
Language:English
Published: University of Pretoria 2016
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access_status_str Open Access
author2 Meylahn, Johann-Albrecht
author_browse Meylahn, Johann-Albrecht
author_facet Meylahn, Johann-Albrecht
collection Thesis
dc_rights_str_mv © 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD)--University of Pretoria, 2016.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:11.002Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2016
publishDateRange 2016
publishDateSort 2016
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/56961 Spirituality in contemporary hospitality : a practical theological approach Meylahn, Johann-Albrecht crystal.meletiou@outlook.com Pienaar, Hendrik Elmo Meletiou, Crystal UCTD Spirituality Workplace spirituality Hospitality Practical theological approach Cultural Sensitivity Contemporary hospitality employees Working environment Workers Theology theses SDG-03 SDG-03: Good health and well-being Theology theses SDG-04 SDG-04: Quality education Theology theses SDG-08 SDG-08: Decent work and economic growth Theology theses SDG-10 SDG-10: Reduced inequalities Thesis (PhD)--University of Pretoria, 2016. Previous research conducted on the topic of workplace spirituality seems to suggest that this concept refers to the personal religious orientations of workers and the principles and ethics they associate with their respective religions. This study, however, presents an alternative approach to the understanding of workplace spirituality. In this research the contemporary hospitality industry is presented as two metaphorical stages on which actors perform the play of hospitality . One of the stages is the front-stage world. The employees who work in this world observe an ultimate concern of unconditional hospitality and guest satisfaction. The other stage is the back-stage world. This world observes an ultimate concern of profit. Because the ultimate concerns of the front-stage world and the back-stage world stand in contrast to each other, the current spirituality of the contemporary hospitality industry is a spirituality of dissonance and unhappiness. Though both the front-stage world and the back-stage world are part of the contemporary hospitality setting, the constructions of these worlds are unique. This study aims to explore the different elements that affect the understandings of these two worlds. It is important for contemporary hospitality employees to understand the constructions of the front-stage world and the back-stage world for only when they understand which elements shape these worlds, will it be possible for them to de-construct and to re-construct these worlds. In the de-construction and re-construction of the front-stage world and the back-stage world lies the hope for an alternative spirituality for the contemporary hospitality industry. The purpose of this study is to explore the possibility of an alternative spirituality that can help create a preferred working environment for workers of the contemporary hospitality industry. tm2016 bs2025 Practical Theology PhD Unrestricted SDG-03: Good health and well-being SDG-04: Quality education SDG-08: Decent work and economic growth SDG-10: Reduced inequalities 2016-09-26T06:59:44Z 2016-09-26T06:59:44Z 2016/09/02 2016 Thesis Meletiou, C 2016, Spirituality in contemporary hospitality : a practical theological approach, PhD Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/56961> S2016 http://hdl.handle.net/2263/56961 en © 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Spirituality
Workplace spirituality
Hospitality
Practical theological approach
Cultural Sensitivity
Contemporary hospitality employees
Working environment
Workers
Theology theses SDG-03
SDG-03: Good health and well-being
Theology theses SDG-04
SDG-04: Quality education
Theology theses SDG-08
SDG-08: Decent work and economic growth
Theology theses SDG-10
SDG-10: Reduced inequalities
Spirituality in contemporary hospitality : a practical theological approach
title Spirituality in contemporary hospitality : a practical theological approach
title_full Spirituality in contemporary hospitality : a practical theological approach
title_fullStr Spirituality in contemporary hospitality : a practical theological approach
title_full_unstemmed Spirituality in contemporary hospitality : a practical theological approach
title_short Spirituality in contemporary hospitality : a practical theological approach
title_sort spirituality in contemporary hospitality a practical theological approach
topic UCTD
Spirituality
Workplace spirituality
Hospitality
Practical theological approach
Cultural Sensitivity
Contemporary hospitality employees
Working environment
Workers
Theology theses SDG-03
SDG-03: Good health and well-being
Theology theses SDG-04
SDG-04: Quality education
Theology theses SDG-08
SDG-08: Decent work and economic growth
Theology theses SDG-10
SDG-10: Reduced inequalities
url http://hdl.handle.net/2263/56961