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Stakeholder engagement : the implementation and determination of value creation
Mini Dissertation (MBA)--University of Pretoria, 2017.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2017
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| _version_ | 1867613617950556160 |
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| access_status_str | Open Access |
| author2 | Maphalala, Jabu |
| author_browse | Maphalala, Jabu |
| author_facet | Maphalala, Jabu |
| collection | Thesis |
| dc_rights_str_mv | © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2017. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/59783 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:39:00.149Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2017 |
| publishDateRange | 2017 |
| publishDateSort | 2017 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/59783 Stakeholder engagement : the implementation and determination of value creation Maphalala, Jabu ichelp@gibs.co.za Thabethe, Makhosazana UCTD Mini Dissertation (MBA)--University of Pretoria, 2017. The title of this research paper is Stakeholder engagement - the implementation and determination of value. This research aims to establish the level of understanding of the implementation of stakeholder engagement among senior managers in organisations. The study further assesses the value that is created from stakeholder engagement with a particular emphasis on the co-creation of value between stakeholders and organisations. Then finally the study looks at how this value is apportioned or distributed. A critical sustainability and survival mechanism for any modern day organisation is effective and rigorous stakeholder engagement, particularly given the stakeholder rich environment in which organisations operate, characterised by the competing interests of the extended stakeholders (Loi, 2016). The study employed a qualitative research design in meeting the aims. The subject of the research was large organisations, which included ten state owned entities and South Africa's largest energy and chemical company. Semi structured in-depth interviews were held with respondents from the eleven organisations who are senior managers within their organisations and are experts in stakeholder engagement. The interviews were recorded, transcribed and the results analysed using Atlas Ti. The results of this exploratory study reveal that managers have a firm grasp and knowledge of the understanding and identification of their various stakeholder groups, however shows that the implementation of stakeholder engagement within organisation is still in a progressive state and not at the ideal maturity level of dialogue and information sharing as recommended by literature. Furthermore, literature has highlighted that the concept of value creation and distribution has not been sufficiently explored and that there is an information gap in the field of value creation and value allocation (Harrison and Wicks, 2013; Garriga, 2014; Govender & Abratt, 2016). Likewise the organisations interviewed demonstrated limited knowledge in understanding the value created from stakeholder engagement and in particular the issue of value apportionment. sn2017 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2017-04-07T13:05:37Z 2017-04-07T13:05:37Z 2017-03-30 2017 Mini Dissertation Thabethe, M 2017, Stakeholder engagement : the implementation and determination of value creation, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/59783> http://hdl.handle.net/2263/59783 en © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Stakeholder engagement : the implementation and determination of value creation |
| title | Stakeholder engagement : the implementation and determination of value creation |
| title_full | Stakeholder engagement : the implementation and determination of value creation |
| title_fullStr | Stakeholder engagement : the implementation and determination of value creation |
| title_full_unstemmed | Stakeholder engagement : the implementation and determination of value creation |
| title_short | Stakeholder engagement : the implementation and determination of value creation |
| title_sort | stakeholder engagement the implementation and determination of value creation |
| topic | UCTD |
| url | http://hdl.handle.net/2263/59783 |