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Organisational ambidexterity in emerging markets : a retailer's perspective

Mini Dissertation (MBA)--University of Pretoria, 2017.

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Other Authors: Chipp, Kerry
Format: Thesis
Language:English
Published: University of Pretoria 2017
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access_status_str Open Access
author2 Chipp, Kerry
author_browse Chipp, Kerry
author_facet Chipp, Kerry
collection Thesis
dc_rights_str_mv © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2017.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:11.459Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2017
publishDateRange 2017
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publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/59784 Organisational ambidexterity in emerging markets : a retailer's perspective Chipp, Kerry ichelp@gibs.co.za Chibaya, Girland UCTD Mini Dissertation (MBA)--University of Pretoria, 2017. This thesis examines how retail firms in emerging markets balance exploration and exploration under the banner of organisational ambidexterity. Balancing exploration and exploitation in organisations has emerged as one of the primary problems in management research. While a firm''s ability to simultaneously pursue both exploitative and explorative innovation has been put forward as positively contributing to performance effects, scholarly endeavours to resolve the ambidexterity question have left a disparate gap in the understanding of how ambidexterity can be achieved, particularly so in retail firms operating in emerging markets. A case study approach was used to investigate the experiences of a South African retail firm (Organisation A) in the fast moving consumer goods (FMCG) sector and how it implements and manages its business strategy to counter emerging market challenges. Five in-depth interviews were conducted and extensive secondary data was collected and analysed to build on constructs identified in existing literature. This study confirmed that there is empirical evidence that the paradox of exploration and exploitation exists and is practiced by retailers in South Africa. The research further confirmed that these firms use collaborations with independent informal retailers to gain a better understanding of township emerging markets. This study provides a deeper understanding of how formal retailers in South Africa combine their capabilities with informal retailers to create hybrid business models that they use to explore new markets while exploiting their existing capabilities. ms2017 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2017-04-07T13:05:37Z 2017-04-07T13:05:37Z 2017-03-30 2017 Mini Dissertation Chibaya, G 2017, Organisational ambidexterity in emerging markets : a retailer's perspective, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/59784> http://hdl.handle.net/2263/59784 en © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Organisational ambidexterity in emerging markets : a retailer's perspective
title Organisational ambidexterity in emerging markets : a retailer's perspective
title_full Organisational ambidexterity in emerging markets : a retailer's perspective
title_fullStr Organisational ambidexterity in emerging markets : a retailer's perspective
title_full_unstemmed Organisational ambidexterity in emerging markets : a retailer's perspective
title_short Organisational ambidexterity in emerging markets : a retailer's perspective
title_sort organisational ambidexterity in emerging markets a retailer s perspective
topic UCTD
url http://hdl.handle.net/2263/59784