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Drivers and hindrances of strategy execution using the balanced scorecard

Thesis (PhD)--University of Pretoria, 2016.

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Other Authors: Pretorius, Marius
Format: Thesis
Language:English
Published: University of Pretoria 2017
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access_status_str Open Access
author2 Pretorius, Marius
author_browse Pretorius, Marius
author_facet Pretorius, Marius
collection Thesis
dc_rights_str_mv © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD)--University of Pretoria, 2016.
format Thesis
id oai:repository.up.ac.za:2263/60507
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:12.984Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2017
publishDateRange 2017
publishDateSort 2017
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/60507 Drivers and hindrances of strategy execution using the balanced scorecard Pretorius, Marius thembi.masekela@sanbs.org.za Masekela, SamukelisiweThembisile UCTD Strategy execution Balanced Scorecard (BSC) Organisational readiness Strategic management Execution premium process Economic and management sciences theses SDG-08 Economic and management sciences theses SDG-09 Thesis (PhD)--University of Pretoria, 2016. This study aims to identify drivers and hindrances of strategy execution when using the balanced scorecard execution premium (BSCEP) process. Strategy execution consistently remains a global challenge. Chief executive officers (CEOs) have been removed as a result of failure to execute strategies. Countries have excellent policies and strategies on paper that they are failing to execute. Many strategy execution processes and frameworks have been designed to enhance strategy execution. The strategy execution gap, however, is still real. The BSCEP created by Kaplan and Norton claims to address this gap. Some authors have commented on the standard BSC, either as critics or admirers of the framework; however, few authors have given an account of practical experiences in using the BSC process to execute strategies. There is limited literature or commentary about the role of the BSC in strategy execution. Qualitative multi-method strategies were adopted. A case-study analysis, phenomenological study and autoethnography account were employed, using a triangulation approach. The objective of this study is to contribute to the body of knowledge by providing a view of the practical experience of using the BSC for strategy execution. The findings provide strategy practitioners, company CEOs and academics with an understanding of challenges encountered when translating the BSC framework, as a theoretical concept, into action. The findings suggest that the drivers and hindrances of strategy execution using the BSCEP were mainly organisational. Organisational readiness in using the BSCEP is, therefore, an important factor in the successful implementation of the BSCEP. cb2026 cb2026 Business Management PhD Unrestricted SDG-08: Decent work and economic growth SDG-09: Industry, innovation and infrastructure 2017-05-18T08:34:54Z 2017-05-18T08:34:54Z 2017-04-19 2016 Thesis Masekela, S 2016, Drivers and hindrances of strategy execution using the balanced scorecard, PhD Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/60507> A2017 http://hdl.handle.net/2263/60507 en © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Strategy execution
Balanced Scorecard (BSC)
Organisational readiness
Strategic management
Execution premium process
Economic and management sciences theses SDG-08
Economic and management sciences theses SDG-09
Drivers and hindrances of strategy execution using the balanced scorecard
title Drivers and hindrances of strategy execution using the balanced scorecard
title_full Drivers and hindrances of strategy execution using the balanced scorecard
title_fullStr Drivers and hindrances of strategy execution using the balanced scorecard
title_full_unstemmed Drivers and hindrances of strategy execution using the balanced scorecard
title_short Drivers and hindrances of strategy execution using the balanced scorecard
title_sort drivers and hindrances of strategy execution using the balanced scorecard
topic UCTD
Strategy execution
Balanced Scorecard (BSC)
Organisational readiness
Strategic management
Execution premium process
Economic and management sciences theses SDG-08
Economic and management sciences theses SDG-09
url http://hdl.handle.net/2263/60507