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The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries

Mini Dissertation (MCom)--University of Pretoria, 2016.

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Other Authors: Themba, M. A.
Format: Thesis
Language:English
Published: University of Pretoria 2017
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access_status_str Open Access
author2 Themba, M. A.
author_browse Themba, M. A.
author_facet Themba, M. A.
collection Thesis
dc_rights_str_mv © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MCom)--University of Pretoria, 2016.
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institution University of Pretoria (South Africa)
language English
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2017
publishDateRange 2017
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publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/60513 The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries Themba, M. A. u11110628@tuks.co.za Newton, Miche UCTD Emotional Intelligence Training and Development Leadership Mini Dissertation (MCom)--University of Pretoria, 2016. Introduction Emotional intelligence plays a vital role in all areas of both personal and work life. To determine whether training and development has an effect on the level of Emotional Intelligence (EI) of leaders is therefore of utmost importance. Research purpose The purpose of the study is to investigate the effect of EI training and development programmes on leaders across industries. Motivation for the study The motivation for this study is to determine whether EI training does have an effect on the participating managers within various industries and is thereby showing a return on investment. Research design, approach and method The purpose of the study is explanatory in nature. A pre-experimental research design was adopted through the use of a one-group pre-test and post-test design. This design resulted in quantifiable data that was compared across industries. The data was collected through a quantitative, 360 degree Questionnaire used in practice. Main findings EI training does have a positive and significant effect on the participants in the study. Significant changes occurred across the participants' average EI scores on all the instrument's nine items as well as the overall EI score. Results showed a significant increase in EI skills across all industries. What was interesting in the results were the significantly different industry average EI scores before and after the training intervention. However, despite those significant baseline differences the study found no significant difference in the positive increase of the participating managers' overall EI scores. Future research / Limitations Future studies could determine whether a difference might exist between the level of EI of males and females. In order to overcome the sample limitation it would be beneficial to obtain a larger sample with the inclusion of more industries for comparison purposes. The use of a control group, a registered instrument and more statistically advanced techniques could also be considered in future. Conclusion Results showed that in the current study, EI can be increased across industries regardless of the EI baseline the individuals started with before the training intervention. This ultimately results in a return on investment for the organisation's monetary investment in EI training as an intervention. Human Resource Management MCom Unrestricted 2017-05-18T08:34:55Z 2017-05-18T08:34:55Z 2017-04-19 2016 Mini Dissertation Newton, M 2016, The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries, MCom Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/60513> A2017 http://hdl.handle.net/2263/60513 en © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Emotional Intelligence
Training and Development
Leadership
The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries
title The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries
title_full The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries
title_fullStr The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries
title_full_unstemmed The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries
title_short The Effect of Training and Development on the Emotional Intelligence of Leaders across Industries
title_sort effect of training and development on the emotional intelligence of leaders across industries
topic UCTD
Emotional Intelligence
Training and Development
Leadership
url http://hdl.handle.net/2263/60513