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Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge

Thesis (PhD)--University of Pretoria, 2017.

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Other Authors: Du Toit, Adeline S.A.
Format: Thesis
Language:English
Published: University of Pretoria 2017
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access_status_str Open Access
author2 Du Toit, Adeline S.A.
author_browse Du Toit, Adeline S.A.
author_facet Du Toit, Adeline S.A.
collection Thesis
dc_rights_str_mv © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD)--University of Pretoria, 2017.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:35.842Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2017
publishDateRange 2017
publishDateSort 2017
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/61289 Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge Du Toit, Adeline S.A. ronel.davel@gmail.com Mearns, Martie Davel, Ronél UCTD Engineering, built environment and information technology theses SDG-08 SDG-08: Decent work and economic growth Engineering, built environment and information technology theses SDG-09 SDG-09: Industry, innovation and infrastructure Engineering, built environment and information technology theses SDG-17 SDG-17: Partnerships for the goals Thesis (PhD)--University of Pretoria, 2017. The constructive management of existing knowledge and the access to and development of new knowledge has become essential to organisations. Since tacit knowledge can often not be captured or documented, knowledge is often created and shared through social interaction within organisations. Relationships are thus fundamental to knowledge creation and knowledge transfer and the various forms of social networks existing within organisations play a primary role in leveraging these relationships. This study followed the socialisation philosophy as reflected in the works of Nonaka and Takeuchi (1995) and Hansen et al. (1999), where the creation and sharing of knowledge occurs primarily by way of social interaction between individuals. The said interaction typically occurs within informal networks, also known as knowledge networks (Helms & Buijsrogge 2006). In recent times there has been a growing awareness of social network analysis (SNA) as an instrument to plot knowledge and expertise as well as to confirm the character of connections in informal networks (Cross et al. 2004; Chan & Liebowitz 2006; Müller-Prothmann 2006; Murale & Raju 2013; Cooke & Hall 2013; D'Errico et al. 2014). In line with the aforementioned studies, this study intended to investigate how the integration of networking into KM can produce significant advantages for organisations. This research intended to outline a method for organisations to strengthen their social capital by analysing, shaping and reinforcing their knowledge networks, thereby enhancing the manner in which they share and create knowledge. Subsequently the main research problem of this study was to investigate how knowledge networks can be improved as a result of synergies between SNA, CoPs and knowledge maps. The researcher attempted to illustrate via this question that cultivating synergies between SNA, CoPs and knowledge maps will enable organisations to produce stronger knowledge networks and ultimately increase their social capital. In order to execute this study, the researcher developed a process map with the aim of demonstrating exactly how knowledge networks could be advanced as a result of synergies between SNA, CoPs and knowledge maps. This process map - which answers the "how" in this question - is presented as the new contribution that this study makes towards any organisation wanting to reinforce knowledge networks. It is anticipated that this research will enable organisations to enrich their knowledge networks and expand their social capital by building on the process map that was developed and implemented in this study. Information Science PhD Unrestricted 2017-07-13T13:28:44Z 2017-07-13T13:28:44Z 2017-05-05 2017 Thesis Davel, R 2017, Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge, PhD Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/61289> A2017 http://hdl.handle.net/2263/61289 en © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Engineering, built environment and information technology theses SDG-08
SDG-08: Decent work and economic growth
Engineering, built environment and information technology theses SDG-09
SDG-09: Industry, innovation and infrastructure
Engineering, built environment and information technology theses SDG-17
SDG-17: Partnerships for the goals
Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge
title Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge
title_full Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge
title_fullStr Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge
title_full_unstemmed Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge
title_short Enriching knowledge networks - considering synergies between social network analysis, communities of practice and knowledge
title_sort enriching knowledge networks considering synergies between social network analysis communities of practice and knowledge
topic UCTD
Engineering, built environment and information technology theses SDG-08
SDG-08: Decent work and economic growth
Engineering, built environment and information technology theses SDG-09
SDG-09: Industry, innovation and infrastructure
Engineering, built environment and information technology theses SDG-17
SDG-17: Partnerships for the goals
url http://hdl.handle.net/2263/61289