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e-Learning at the University of Zululand : an exploration of essential embedded library support services
Mini Dissertation (MIT)--University of Pretoria, 2015.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2017
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| _version_ | 1867613728754630656 |
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| access_status_str | Open Access |
| author2 | Van Deventer, Martie |
| author_browse | Van Deventer, Martie |
| author_facet | Van Deventer, Martie |
| collection | Thesis |
| dc_rights_str_mv | © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MIT)--University of Pretoria, 2015. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/62104 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:40:45.814Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2017 |
| publishDateRange | 2017 |
| publishDateSort | 2017 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/62104 e-Learning at the University of Zululand : an exploration of essential embedded library support services Van Deventer, Martie Pienaar, Heila Ntuli, Audrey Bongiwe UCTD Electronic resources University library Information and communication technology (ICT) Digitalization Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-09 Engineering, built environment and information technology theses SDG-10 Engineering, built environment and information technology theses SDG-17 Mini Dissertation (MIT)--University of Pretoria, 2015. The use of electronic resources at university library has become exponential in the last decade which can be credited to Information and Communication Technological innovations. University libraries have on their part made use of these technologies by going digital with their support services rendered to users. These technological developments have also exercised their influence in the process of teaching and learning at universities of which the University of Zululand (UNIZULU) is one. Literature (Griffey, 2010) suggests that current library users do not like going to the physical library, but rather prefer the library to come to them. This notion has prompted libraries to provide services and products for e-Learners. For this reason, the research was aimed at examining if UNIZULU is able to effectively support the needs of her e-Learners through her embedded library support services. To realise the aim of the study, the researcher used a qualitative research approach within an interpretivist paradigm. Data for the study was collected through interviews from three universities within the province of KwaZulu-Natal (KZN). The reason for including data collected from other libraries was to benchmark the embedded support services at UNIZULU against those of other universities within KZN. Thirteen participants were interviewed - four academics from UNIZULU and three librarians from each of the participating universities. The findings of the study revealed that the UNIZULU library has the essential embedded support services which are able to engage with e-Learning. However the level of effectiveness was determined by several factors. The primary reason for inefficiency, as revealed by the findings, was the absence of the UNIZULU librarians in planning for and supporting the Learning Management System (LMS) of the institution. The absence of the librarians affected communication between the academics and the librarians and therefore also the smooth access to e-Resources prescribed for e-Learners by the academics. For benchmarking purposes, it was realised that the University of KwaZulu-Natal (UKZN) had all the essential embedded e-Learning support services which made the library and the librarians visible via the LMS. There were products that were found at UKZN that were not available at UNIZULU library. At the time of the study, it was established that librarians at the Durban Institute of Technology (DUT) were in the process of becoming part of the LMS planning team. DUT also has a similar number of resources as were found at UKZN but it does appear that UKZN is the most efficient in rendering e-Learning support services. The researcher recommended that the study be expanded at UNIZULU to include the views of e-Learners along with a wider range of academics and librarians. This should surface a wider variety of inputs to guide improvement in the quality of the service delivery as well as in the collection of products available through the LMS infrastructure. nn2026 Information Science MIT Unrestricted SDG-04: Quality education SDG-09: Industry, innovation and infrastructure SDG-10: Reduced inequalities SDG-17: Partnerships for the goals 2017-08-28T07:10:11Z 2017-08-28T07:10:11Z 2015 2015 Mini Dissertation Ntuli, AB 2015, e-Learning at the University of Zululand : an exploration of essential embedded library support services, MIT Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/62104> http://hdl.handle.net/2263/62104 en © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Electronic resources University library Information and communication technology (ICT) Digitalization Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-09 Engineering, built environment and information technology theses SDG-10 Engineering, built environment and information technology theses SDG-17 e-Learning at the University of Zululand : an exploration of essential embedded library support services |
| title | e-Learning at the University of Zululand : an exploration of essential embedded library support services |
| title_full | e-Learning at the University of Zululand : an exploration of essential embedded library support services |
| title_fullStr | e-Learning at the University of Zululand : an exploration of essential embedded library support services |
| title_full_unstemmed | e-Learning at the University of Zululand : an exploration of essential embedded library support services |
| title_short | e-Learning at the University of Zululand : an exploration of essential embedded library support services |
| title_sort | e learning at the university of zululand an exploration of essential embedded library support services |
| topic | UCTD Electronic resources University library Information and communication technology (ICT) Digitalization Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-09 Engineering, built environment and information technology theses SDG-10 Engineering, built environment and information technology theses SDG-17 |
| url | http://hdl.handle.net/2263/62104 |