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Improving canteen efficiency through business process improvement and facilities layout planning
Mini Dissertation (BEng )--University of Pretoria, 2016.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2017
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| _version_ | 1867613453210877952 |
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| access_status_str | Open Access |
| author2 | Bean, Wilna |
| author_browse | Bean, Wilna |
| author_facet | Bean, Wilna |
| collection | Thesis |
| dc_rights_str_mv | © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (BEng )--University of Pretoria, 2016. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/62867 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:36:23.211Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2017 |
| publishDateRange | 2017 |
| publishDateSort | 2017 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/62867 Improving canteen efficiency through business process improvement and facilities layout planning Bean, Wilna Cillie, S. (Suané) UCTD Mini Dissertation (BEng )--University of Pretoria, 2016. A major retailer in Africa, Company X, has a distribution center working around the clock, to help grow the company's success. As expected, there are a multitude of workers employed at Company X's distribution center, all of which need meals during the day. One of the canteens, in particular, deals with concentrated, heavy ow of workers, at speci c times of the day. This research project's aim is to improve the canteen's e ciency through business process improvement and facilities layout planning. The current scenario is analysed, simulated and the associated internal processes are depicted and analysed using business process diagrams. Thereafter, alternative layouts are developed and simulated (using Discrete Event Simulation (DES) modelling). The Systematic Layout Planning (SLP) method is used to develop the alternative layouts. The alternative layout's associated business processes are then also depicted, using principles of Business Process Model and Notation (BPMN). In order to compare the various layout alternatives, based on di erent types of criteria, a technique called the Multi-Attribute Utility Theory (MAUT) is utilised. General recommendations are made in order to address the ine ciencies that can not be addressed by the improved layout changes. The business processes of the implemented changes are also shown in a business process diagram. Industrial and Systems Engineering BEng (Industrial) Unrestricted 2017-10-23T08:56:03Z 2017-10-23T08:56:03Z 2017 2016 Mini Dissertation Cillie, S 2016, Improving canteen efficiency through business process improvement and facilities layout planning, BEng (Industrial) Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/62867> http://hdl.handle.net/2263/62867 en © 2017 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Improving canteen efficiency through business process improvement and facilities layout planning |
| title | Improving canteen efficiency through business process improvement and facilities layout planning |
| title_full | Improving canteen efficiency through business process improvement and facilities layout planning |
| title_fullStr | Improving canteen efficiency through business process improvement and facilities layout planning |
| title_full_unstemmed | Improving canteen efficiency through business process improvement and facilities layout planning |
| title_short | Improving canteen efficiency through business process improvement and facilities layout planning |
| title_sort | improving canteen efficiency through business process improvement and facilities layout planning |
| topic | UCTD |
| url | http://hdl.handle.net/2263/62867 |