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Competitive advantage and partnerships : business model innovation within multi-sided platform firms

Mini Dissertation (MBA)--University of Pretoria, 2017.

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Other Authors: Swanich, Simon
Format: Thesis
Language:English
Published: University of Pretoria 2018
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access_status_str Open Access
author2 Swanich, Simon
author_browse Swanich, Simon
author_facet Swanich, Simon
collection Thesis
dc_rights_str_mv © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2017.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:33.839Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2018
publishDateRange 2018
publishDateSort 2018
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/64526 Competitive advantage and partnerships : business model innovation within multi-sided platform firms Swanich, Simon ichelp@gibs.co.za Sinclair, Neil UCTD Business Models Multi-sided Platforms Business Model Innovation Competitive Advantage Ecosystems Mini Dissertation (MBA)--University of Pretoria, 2017. Business model design and innovation has been identified as a powerful tool for creating competitive advantage, yet empirical studies which identify the mechanisms for creating this competitive advantage are largely absent in the literature. Coupled with this, innovative multi-sided platform firms that depend on the resources of partners have grown to be some of the most valuable firms in the world, disrupting entire industries in the process. However, there is a dearth of empirical studies on business model design strategies that confer competitive advantage on multi-sided platforms. This study explores the business model design and innovation strategies used by owner-managers of multi-sided platforms to create competitive advantage. Data was collected through 13 in-depth, semi-structured interviews with the owner-managers of South African multi-sided platforms. This study found that partners and customers play an important role in co-creating value and influencing the design of multi-sided platforms. In order to create competitive advantage with their business models, the owner-managers in the study used four broad, non-exclusive business model design and innovation strategies. These comprised: design differentiation strategies, value creating innovation strategies, building network effects and locking in customers and partners through relationship management strategies. This study contributes to the literature by identifying business model design strategies that are utilised to create competitive advantage. The study also highlighted the importance of “ecosystemic” thinking in creating multi-sided platforms. A framework is presented that can aid managers in creating multi-sided platform business models that confer competitive advantage. Gordon Institute of Business Science (GIBS) MBA Unrestricted 2018-04-12T12:23:07Z 2018-04-12T12:23:07Z 2018 2017 Mini Dissertation Sinclair, N 2017, Competitive advantage and partnerships: business model innovation within multi-sided platform firms, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/64526> http://hdl.handle.net/2263/64526 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Business Models
Multi-sided Platforms
Business Model Innovation
Competitive Advantage
Ecosystems
Competitive advantage and partnerships : business model innovation within multi-sided platform firms
title Competitive advantage and partnerships : business model innovation within multi-sided platform firms
title_full Competitive advantage and partnerships : business model innovation within multi-sided platform firms
title_fullStr Competitive advantage and partnerships : business model innovation within multi-sided platform firms
title_full_unstemmed Competitive advantage and partnerships : business model innovation within multi-sided platform firms
title_short Competitive advantage and partnerships : business model innovation within multi-sided platform firms
title_sort competitive advantage and partnerships business model innovation within multi sided platform firms
topic UCTD
Business Models
Multi-sided Platforms
Business Model Innovation
Competitive Advantage
Ecosystems
url http://hdl.handle.net/2263/64526