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Critical competencies of leaders in the digital transformation of banking in South Africa
Mini Dissertation (MBA)--University of Pretoria, 2017.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2018
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| _version_ | 1867613610185850880 |
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| access_status_str | Open Access |
| author2 | Whittaker, Louise |
| author_browse | Whittaker, Louise |
| author_facet | Whittaker, Louise |
| collection | Thesis |
| dc_rights_str_mv | © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2017. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/64841 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:38:53.005Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2018 |
| publishDateRange | 2018 |
| publishDateSort | 2018 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/64841 Critical competencies of leaders in the digital transformation of banking in South Africa Whittaker, Louise ichelp@gibs.co.za Dubru, Rebecca UCTD Mini Dissertation (MBA)--University of Pretoria, 2017. Leaders in the banking sector are facing an array of bewildering new digital challenges and opportunities, yet despite the many frameworks that exist on leadership competencies, they are still in search of the critical competencies required for leading digital transformation. The purpose of this research is to report data showing competencies that are effective for leading digital transformation in the banking sector. The research approach took the form of a qualitative, exploratory research design, which involved 15 face-to-face, semi-structured, in-depth interviews with banking leaders such as CEOs, CIOs, Managing Executives, Heads of Departments and Digital Consultants. The literature on traditional leadership competency models indicated three critical skills that enable effective leadership, namely business, cognitive and influencing skills. The study confirmed that all three skills are key and equally important in leading digital transformation. However, an effective leader must integrate and adapt these competencies in each context. Furthermore, four additional competencies that are critical for leading digital transformation emerged through the study, i.e. an entrepreneurial mindset, experiential learning, futuristic thinking and integrator competencies. These are represented in the Digital Leadership Competencies Model. The findings from this study contribute to the extant literature in the field of leadership. pa2018 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2018-05-11T09:02:36Z 2018-05-11T09:02:36Z 30-03-18 2017 Mini Dissertation Dubru, R 2017, Critical competencies of leaders in the digital transformation of banking in South Africa, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/64841> http://hdl.handle.net/2263/64841 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Critical competencies of leaders in the digital transformation of banking in South Africa |
| title | Critical competencies of leaders in the digital transformation of banking in South Africa |
| title_full | Critical competencies of leaders in the digital transformation of banking in South Africa |
| title_fullStr | Critical competencies of leaders in the digital transformation of banking in South Africa |
| title_full_unstemmed | Critical competencies of leaders in the digital transformation of banking in South Africa |
| title_short | Critical competencies of leaders in the digital transformation of banking in South Africa |
| title_sort | critical competencies of leaders in the digital transformation of banking in south africa |
| topic | UCTD |
| url | http://hdl.handle.net/2263/64841 |