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The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector
Mini Dissertation (MBA)--University of Pretoria, 2017.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2018
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| _version_ | 1867613698601779200 |
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| access_status_str | Open Access |
| author2 | Saville, Adrian |
| author_browse | Saville, Adrian |
| author_facet | Saville, Adrian |
| collection | Thesis |
| dc_rights_str_mv | © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2017. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/64862 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:40:17.184Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2018 |
| publishDateRange | 2018 |
| publishDateSort | 2018 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/64862 The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector Saville, Adrian ichelp@gibs.co.za Laubscher, Anchen UCTD Mini Dissertation (MBA)--University of Pretoria, 2017. Value of Care can be expressed in an equation, whereby the numerator, outcomes, represents the Clinical Outcome of a care episode whilst the denominator, cost, refers to total Cost of the Clinical Event. PatientÕs Experience is acknowledged as contributing to value creation in healthcare, alongside clinical effectiveness (outcomes as a function of cost), but its impact remains understudied. Multiple stakeholders are at play in healthcare, including the consumer (patient) and provider (doctor). Oftentimes, stakeholders in healthcare have conflicting goals. A deeper understanding of the differences in value perspectives of key stakeholders in healthcare delivery is therefore required. Using the Value Perspectives Survey, this study explored differences in relative importance of three factors (Clinical Outcome, Cost of Clinical Event and PatientÕs Experience), identified as contributors to Value of Care, to gain insight into value perspectives of consumers (n = 662) and providers (n = 381) in the South African private healthcare context. Descriptive statistics were used to characterise the study sample and tests of mean differences were used to assess whether differences exist between consumers and providers in terms of value perspectives, as well as to assess differences in value perspectives as the severity of surgical and medical scenarios increase. The study concluded that PatientÕs Experience should be added as a factor in the healthcare value equation. Differences in value perspectives were demonstrated between consumers and providers in terms of the value attributed to Clinical Outcome, Cost of Clinical Event and PatientÕs Experience as well as with progression of severity in surgical and medical scenarios. The study concluded that the balance of factors can be utilised in evidence-based, multi-factor decision-making, by providers and consumers, thereby creating value. A better understanding of how value perspectives differ can inform value creation strategies in the South African private healthcare context. za2018 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2018-05-11T09:02:42Z 2018-05-11T09:02:42Z 30-03-18 2017 Mini Dissertation Laubscher, A 2017, The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/64862> http://hdl.handle.net/2263/64862 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector |
| title | The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector |
| title_full | The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector |
| title_fullStr | The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector |
| title_full_unstemmed | The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector |
| title_short | The Influence of Value Perspectives on Decision-Making in the South African Private Healthcare Sector |
| title_sort | influence of value perspectives on decision making in the south african private healthcare sector |
| topic | UCTD |
| url | http://hdl.handle.net/2263/64862 |