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Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa

Mini Dissertation (MBA)--University of Pretoria, 2017.

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Other Authors: Chiba, Manoj
Format: Thesis
Language:English
Published: University of Pretoria 2018
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access_status_str Open Access
author2 Chiba, Manoj
author_browse Chiba, Manoj
author_facet Chiba, Manoj
collection Thesis
dc_rights_str_mv © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2017.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:59.722Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2018
publishDateRange 2018
publishDateSort 2018
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/64886 Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa Chiba, Manoj ichelp@gibs.co.za Botha, Adriaan UCTD Mini Dissertation (MBA)--University of Pretoria, 2017. The aim of this research is to determine if there are significant relationships between individual level financial behaviours of customers and the demand for life insurance. The research addresses the gap in the academic literature on the understanding of which financial behaviours of individuals may be useful in determining risk aversion behaviours as assessed by the demand for life insurance. South African life insurance data is used to develop three logistic regression models that predict take-up, lapse and cancellations of insurance respectively. Ten predictor variables were developed to measure the effect of income, savings and debt on the propensity to take-up, lapse or cancel life insurance. The results showed that income, savings and debt were significant predictor variables and provide evidence that these measures may be useful to understanding customer preferences concerning insurance demand. The results show an increase in insurance consumption among low income consumers which is a finding unique to the South African context. The results also confirm that low income customers are at risk of both lapsing and cancelling their life insurance. Low levels of savings and debt may indicate an increase in the demand for life insurance but are also associated with increased risk of lapse. pa2018 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2018-05-11T09:02:56Z 2018-05-11T09:02:56Z 30-03-18 2017 Mini Dissertation Botha, A 2017, Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/64886> http://hdl.handle.net/2263/64886 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa
title Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa
title_full Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa
title_fullStr Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa
title_full_unstemmed Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa
title_short Financial behaviours of customers as determinants for risk aversion and insurance consumption in South Africa
title_sort financial behaviours of customers as determinants for risk aversion and insurance consumption in south africa
topic UCTD
url http://hdl.handle.net/2263/64886