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Adoption of online legal services by law firms in South Africa
Mini Dissertation (MBA)--University of Pretoria, 2017.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2018
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| _version_ | 1867613588699480064 |
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| access_status_str | Open Access |
| author2 | Penfold, Craig |
| author_browse | Penfold, Craig |
| author_facet | Penfold, Craig |
| collection | Thesis |
| dc_rights_str_mv | © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2017. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/64893 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:38:32.434Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2018 |
| publishDateRange | 2018 |
| publishDateSort | 2018 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/64893 Adoption of online legal services by law firms in South Africa Penfold, Craig ichelp@gibs.co.za Naicker, Prian UCTD Mini Dissertation (MBA)--University of Pretoria, 2017. The legal profession is in the midst of a disruption that has been ignited by technology and fanned by legal entrepreneurs. The fate of todays law firms, lie in their ability to escape from the confines of the Òpractical artÓ that has existed for centuries. Conflicted by the trade-off between efficiency and revenue generation, the jury is still out on the adoption of online legal services by law firms. Academics have not paid much attention into low innovation industries. The legal industry is one such industry that is relatively understudied from a technology adoption perspective. This research study used the technology-organisation-environment (TOE) framework to identify six factors which were posited to influence the adoption of online legal services within the legal industry in South Africa. Data collected from an online survey targeted at lawyers currently employed or associated with law firms operating in South Africa yielded a total of 120 usable responses. The study found perceived compatibility to be the only adoption factor which significantly influences the adoption of online legal services in South Africa. The versatility of the TOE framework was demonstrated by its ability to understand technology adoption in a new context. The study concluded that the TOE framework can be improved upon if it took into account the maturity level of the technology being studied. The findings are positioned to help practitioners gain a better understanding of the state of online legal services adoption in South Africa and the offers practical suggestions on how law firms can survive in a virtual world in demand of commoditised legal services. nk2018 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2018-05-11T09:02:58Z 2018-05-11T09:02:58Z 30-03-18 2017 Mini Dissertation Naicker, P 2017, Adoption of online legal services by law firms in South Africa, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/64893> http://hdl.handle.net/2263/64893 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Adoption of online legal services by law firms in South Africa |
| title | Adoption of online legal services by law firms in South Africa |
| title_full | Adoption of online legal services by law firms in South Africa |
| title_fullStr | Adoption of online legal services by law firms in South Africa |
| title_full_unstemmed | Adoption of online legal services by law firms in South Africa |
| title_short | Adoption of online legal services by law firms in South Africa |
| title_sort | adoption of online legal services by law firms in south africa |
| topic | UCTD |
| url | http://hdl.handle.net/2263/64893 |