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Managing the transition to a 'digital culture' : the experience of financial service firms
Mini Dissertation (MBA)--University of Pretoria, 2018.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2018
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| _version_ | 1867613660101214208 |
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| access_status_str | Open Access |
| author2 | Prangley, Anthony |
| author_browse | Prangley, Anthony |
| author_facet | Prangley, Anthony |
| collection | Thesis |
| dc_rights_str_mv | © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2018. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/66206 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:39:40.578Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2018 |
| publishDateRange | 2018 |
| publishDateSort | 2018 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/66206 Managing the transition to a 'digital culture' : the experience of financial service firms Prangley, Anthony ichelp@gibs.co.za Karodia, Naushenah Cassim UCTD Mini Dissertation (MBA)--University of Pretoria, 2018. Business and academic literature have shown a continuous demand for adaptive organisational cultures. Despite this, organisational culture continues to be viewed in isolation from change practices in digital transformation efforts. Organisational culture is viewed as being staunch and resistant to change. However, in a time of rapid innovations and digital transformations, this resistance needs to be broken down into controllable levers which managers can influence. Qualitative, exploratory research methods were adopted in an attempt to gain insights into the characteristics that drive organisational digital culture and change practices adopted by organisations. A total of 14 in-depth, semi-structured interviews were conducted with senior managers from HR, Agile Transformation and Digital departments, all leading digital strategies and digital change initiatives within the organisation. Each interview was analysed by means of thematic content analysis to draw insights. The key findings supported the literature that organisational culture plays a vital role in transformation efforts but face many challenges at an implementation level. Insights were drawn from best practices of the interviewees to offer a, 'Interactive Digital Culture Toolkit'. The findings from this research adds to the practical body of knowledge in how organisations mange the transition to a digital culture, an imperative for managers who are leading digital transformations. Gordon Institute of Business Science (GIBS) MBA Unrestricted 2018-08-17T09:42:40Z 2018-08-17T09:42:40Z 9/30/18 2018 Mini Dissertation Karodia, NC 2018, Managing the transition to a 'digital culture' : the experience of financial service firms, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/66206> http://hdl.handle.net/2263/66206 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Managing the transition to a 'digital culture' : the experience of financial service firms |
| title | Managing the transition to a 'digital culture' : the experience of financial service firms |
| title_full | Managing the transition to a 'digital culture' : the experience of financial service firms |
| title_fullStr | Managing the transition to a 'digital culture' : the experience of financial service firms |
| title_full_unstemmed | Managing the transition to a 'digital culture' : the experience of financial service firms |
| title_short | Managing the transition to a 'digital culture' : the experience of financial service firms |
| title_sort | managing the transition to a digital culture the experience of financial service firms |
| topic | UCTD |
| url | http://hdl.handle.net/2263/66206 |