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Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective

Mini Dissertation (MBA)--University of Pretoria, 2018.

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Other Authors: Niemann-Struweg, Ilse
Format: Thesis
Language:English
Published: University of Pretoria 2018
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access_status_str Open Access
author2 Niemann-Struweg, Ilse
author_browse Niemann-Struweg, Ilse
author_facet Niemann-Struweg, Ilse
collection Thesis
dc_rights_str_mv © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2018.
format Thesis
id oai:repository.up.ac.za:2263/66241
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:33.236Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2018
publishDateRange 2018
publishDateSort 2018
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/66241 Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective Niemann-Struweg, Ilse ichelp@gibs.co.za Ruttell, Gareth UCTD Mini Dissertation (MBA)--University of Pretoria, 2018. Consumer-to-Consumer (C2C) e-commerce has grown substantially since the rise of the internet as it provides a means for individuals to effectively buy and sell goods between one another without the need for re-sellers. Using social capital theory, this study aims to understand how the dimensions of social capital in the South African environment effect buyers willingness to transact in C2C e-commerce. Through this understanding, the study then analyses the current institutional mechanisms employed in order to compare and contrast the extent to which these mechanisms are able to facilitate efficient C2C transactions. Twelve buyers using C2C websites to purchase goods were interviewed for the study. Through understanding social capital in a South African context, the results demonstrate the extent to which current institutional mechanisms are ineffective in facilitating buyers trust and willingness to transact. These findings will assist C2C websites in building effective institutional mechanisms. The theoretical contributions and practical implications are discussed. Gordon Institute of Business Science (GIBS) MBA Unrestricted 2018-08-17T09:42:46Z 2018-08-17T09:42:46Z 9/30/18 2018 Mini Dissertation Ruttell, G 2018, Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/66241> http://hdl.handle.net/2263/66241 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective
title Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective
title_full Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective
title_fullStr Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective
title_full_unstemmed Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective
title_short Buyers' institution-based trust in South African C2C e-commerce : a social capital theory perspective
title_sort buyers institution based trust in south african c2c e commerce a social capital theory perspective
topic UCTD
url http://hdl.handle.net/2263/66241