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The impact of complexity on the effectiveness of intuition in decision

Thesis (PhD)--University of Pretoria, 2018.

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Other Authors: Luyt, Karen
Format: Thesis
Language:English
Published: University of Pretoria 2018
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access_status_str Open Access
author2 Luyt, Karen
author_browse Luyt, Karen
author_facet Luyt, Karen
collection Thesis
dc_rights_str_mv © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD)--University of Pretoria, 2018.
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2018
publishDateRange 2018
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publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/67296 The impact of complexity on the effectiveness of intuition in decision Luyt, Karen Van Eck, Danéel UCTD Thesis (PhD)--University of Pretoria, 2018. This research investigated the impact of complexity on the effectiveness of intuition in decision making. Empirical experimental research was conducted to examine the relationship between the use of intuition and decision accuracy, and how this relationship could be moderated by individual differences such as faith in intuition and cognitive reflection. Software purchase decisions were used as the context for the study because of the inherent complexity of the decision and anecdotal evidence that rational techniques are not always used. Dual-process theory was used as the theoretical lens for the research, which was conducted using an experimental manipulation of the use of intuition. The research made an original contribution by investigating complexity as a moderator, by examining the role of individual differences as other researchers have proposed, and by utilising bias measures as a proxy for decision accuracy in order to avoid the normatively correct choice measures that have been highlighted for their limitations. The results showed that intuitive decisions were less accurate in the software selection context, and that complexity does moderate this effect on decision accuracy, with intuition showing lower accuracy in simple decisions, but similar results in complex decisions. Faith in intuition and cognitive reflection did not show interaction effects, but there was a significant direct positive relationship between cognitive reflection and decision accuracy. The practical implications of this research include prescriptions for the conditions under which intuitive decisions can be appropriate. Gordon Institute of Business Science (GIBS) PhD Restricted 2018-11-23T07:08:52Z 2018-11-23T07:08:52Z 2018 2018 Thesis Van Eck, D 2018, The impact of complexity on the effectiveness of intuition in decision, PhD Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/67296> http://hdl.handle.net/2263/67296 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
The impact of complexity on the effectiveness of intuition in decision
title The impact of complexity on the effectiveness of intuition in decision
title_full The impact of complexity on the effectiveness of intuition in decision
title_fullStr The impact of complexity on the effectiveness of intuition in decision
title_full_unstemmed The impact of complexity on the effectiveness of intuition in decision
title_short The impact of complexity on the effectiveness of intuition in decision
title_sort impact of complexity on the effectiveness of intuition in decision
topic UCTD
url http://hdl.handle.net/2263/67296