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Student experiences of academic counselling services in public universities in Ghana

Thesis (PhD)--University of Pretoria, 2018.

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Other Authors: Sefotho, Maximus Monaheng
Format: Thesis
Language:English
Published: University of Pretoria 2018
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access_status_str Open Access
author2 Sefotho, Maximus Monaheng
author_browse Sefotho, Maximus Monaheng
author_facet Sefotho, Maximus Monaheng
collection Thesis
dc_rights_str_mv © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD)--University of Pretoria, 2018.
format Thesis
id oai:repository.up.ac.za:2263/67850
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:02.876Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2018
publishDateRange 2018
publishDateSort 2018
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/67850 Student experiences of academic counselling services in public universities in Ghana Sefotho, Maximus Monaheng u15243886@tuks.co.za Human-Vogel, Salome Ocansey, Sylvia Kabumle Unrestricted UCTD Academic counselling Higher education Student experiences Student support Psychosocial support Academic success Student retention University counselling Education theses SDG-03 Education theses SDG-04 Education theses SDG-10 Thesis (PhD)--University of Pretoria, 2018. The need for trained, knowledgeable and competent people, for society’s development in recent years has transformed the products of higher education into essential commodities. In Ghana and all over the world, academic counselling has become vital to the education process, primarily due to its complementary role in optimizing students’ academic performance. University students today are however mostly confronted by personal concerns that hinder their attainment. This situation perturbs many stakeholders of education. Meanwhile, literature confirms the direct returns of counselling on students’ academic success, that also facilitates their certification for worthwhile employment and admission into higher education. The current study accordingly adopted a phenomenological multiple case study design that aimed at exploring students’ experiences with the university academic counselling service, in three public institutions in Ghana. The emphasis on students’ lived experiences in this inquiry also endorsed the interpretive paradigm that guided the research. The research engaged a small sample of thirteen counselled students, comprising of both males and females, selected via the purposive, convenience and snowball sampling techniques. In-depth interviews and a focus group discussion facilitated data collection while the interpretive phenomenological approach was adopted for data analysis. Participants’ involvement in the study was purely voluntary as they provided written consents prior to their engagement. Gathered data from both sources were deeply triangulated to enhance data credibility. The study generally confirmed the worthwhileness of counselling to students’ academic success though misconceptions hindered the facility’s wider participation among higher education students. Counsellor behaviours, including the physical appearance of institutional facilities equally hampered students’ counselling attendance while poor publicity of counselling services on campus was also deeply criticized by participants. To widen students’ counselling participation in the nearest future, current and aggressive advertising strategies were recommended and suggestiions to adopt more student-friendly activities were also proposed. It is also envisaged that the proposed counselling model would improve service quality for future higher education students both in Ghana and Africa on the whole. es2026 Educational Psychology PhD Unrestricted SDG-03: Good health and well-being SDG-04: Quality education SDG-10: Reduced inequalities 2018-12-05T08:05:33Z 2018-12-05T08:05:33Z 2009/07/18 2018 Thesis Ocansey, SK 2018, Student experiences of academic counselling services in public universities in Ghana, PhD Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/67850> S2018 http://hdl.handle.net/2263/67850 en © 2018 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Unrestricted
UCTD
Academic counselling
Higher education
Student experiences
Student support
Psychosocial support
Academic success
Student retention
University counselling
Education theses SDG-03
Education theses SDG-04
Education theses SDG-10
Student experiences of academic counselling services in public universities in Ghana
title Student experiences of academic counselling services in public universities in Ghana
title_full Student experiences of academic counselling services in public universities in Ghana
title_fullStr Student experiences of academic counselling services in public universities in Ghana
title_full_unstemmed Student experiences of academic counselling services in public universities in Ghana
title_short Student experiences of academic counselling services in public universities in Ghana
title_sort student experiences of academic counselling services in public universities in ghana
topic Unrestricted
UCTD
Academic counselling
Higher education
Student experiences
Student support
Psychosocial support
Academic success
Student retention
University counselling
Education theses SDG-03
Education theses SDG-04
Education theses SDG-10
url http://hdl.handle.net/2263/67850