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Designers' influence on attitude change towards user experience (UX) in a software development environment
Dissertation (MCom)--University of Pretoria, 2018.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2019
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| _version_ | 1867613630081531904 |
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| access_status_str | Open Access |
| author2 | Hattingh, Maria J. (Marie) |
| author_browse | Hattingh, Maria J. (Marie) |
| author_facet | Hattingh, Maria J. (Marie) |
| collection | Thesis |
| dc_rights_str_mv | © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MCom)--University of Pretoria, 2018. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/70062 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:39:11.828Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2019 |
| publishDateRange | 2019 |
| publishDateSort | 2019 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/70062 Designers' influence on attitude change towards user experience (UX) in a software development environment Hattingh, Maria J. (Marie) u13013425@tuks.co.za Brosens, Jacques Coleman, Kalley UCTD User Experience (UX) Software development Behavioural change Human-computer interaction (HCI) Persuasive design Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-08 Engineering, built environment and information technology theses SDG-09 Dissertation (MCom)--University of Pretoria, 2018. User Experience (UX), a practice within Human Computer Interaction (HCI), aims to create products that best benefit the end-user by invoking favourable emotions upon interaction as to maintain their satisfaction with the product. In a software development environment, there are four typical stakeholders to consider: UX designers, developers, project management and clients. However, research shows that UX is often not included in software development projects in South Africa. As a consequence, this research is concerned with identifying the challenges and successes of a pro-UX software development company and how the UX Designers of the company had changed their stakeholders’ perceptions towards UX. In order to understand these attitude, Personal Construct Theory was used and the Six Principles of Persuasion were used to understand how these attitudes had changed. The generated results provided the basis for a persuasive UX model that was then evaluated by UX-experts in other companies. The results of the expert evaluations provide evidence that the model could help UX designers to change their stakeholders’ attitudes towards UX. The study concluded with significant practical implications for UX designers and software development organisations. es2026 Informatics MCom Unrestricted SDG-04: Quality education SDG-08: Decent work and economic growth SDG-09: Industry, innovation and infrastructure 2019-06-02T11:39:58Z 2019-06-02T11:39:58Z 2019/04/16 2018 Dissertation Coleman, K 2018, Designers' influence on attitude change towards user experience (UX) in a software development environment, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/70062> A2019 http://hdl.handle.net/2263/70062 en © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD User Experience (UX) Software development Behavioural change Human-computer interaction (HCI) Persuasive design Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-08 Engineering, built environment and information technology theses SDG-09 Designers' influence on attitude change towards user experience (UX) in a software development environment |
| title | Designers' influence on attitude change towards user experience (UX) in a software development environment |
| title_full | Designers' influence on attitude change towards user experience (UX) in a software development environment |
| title_fullStr | Designers' influence on attitude change towards user experience (UX) in a software development environment |
| title_full_unstemmed | Designers' influence on attitude change towards user experience (UX) in a software development environment |
| title_short | Designers' influence on attitude change towards user experience (UX) in a software development environment |
| title_sort | designers influence on attitude change towards user experience ux in a software development environment |
| topic | UCTD User Experience (UX) Software development Behavioural change Human-computer interaction (HCI) Persuasive design Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-08 Engineering, built environment and information technology theses SDG-09 |
| url | http://hdl.handle.net/2263/70062 |