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Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa

Dissertation (MSocSci)--University of Pretoria, 2017.

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Other Authors: Sharp, John
Format: Thesis
Language:English
Published: University of Pretoria 2020
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access_status_str Open Access
author2 Sharp, John
author_browse Sharp, John
author_facet Sharp, John
collection Thesis
dc_rights_str_mv © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MSocSci)--University of Pretoria, 2017.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:40.578Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2020
publishDateRange 2020
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publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/73178 Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa Sharp, John lenagronbach@hotmail.com Gronbach, Lena Sophia UCTD Social grants outsourcing Corporate social responsibility Inclusive marketing Financial inclusion Dissertation (MSocSci)--University of Pretoria, 2017. The outsourcing of South Africa’s social grant payment system to Cash Paymaster Services, a private financial service provider, has been the subject of increasing public attention in recent years. In 2012, reports of unauthorized deductions from grant beneficiaries’ bank accounts for financial services sold by CPS’ sister companies emerged, and the looming grant payment crisis facing South Africa’s Social Security Agency (SASSA) dominated the news headlines for months in 2016 and 2017. Many observers saw these events as yet another instance of corruption and incompetence on the part of individuals in high places in government and the private sector in Africa. Such allegations have come to have a prominent place in local and international media reports about the continent, and carry the implication that the solution to the problem lies in getting rid of the guilty individuals – the ‘bad apples’ – who undermine an otherwise well-functioning system. This dissertation attempts to take the discussion of the social grants saga beyond this perspective, thus filling the gap between the public debate and the ‘bigger as advocated by Prahalad’s “Bottom of the Pyramid” theory and concepts such as ‘corporate social responsibility’ and ‘financial inclusion’. The aim is to challenge the public perception of the social grants saga as a case of ‘corruption and incompetence’ on the part of selected individuals, to make a local contribution to the global debate on the changing relationship between corporations and states, and to illustrate the detrimental effects this changing relationship can have on the poorest and most vulnerable part of the population. Anthropology and Archaeology MSocSci Unrestricted 2020-02-10T12:48:06Z 2020-02-10T12:48:06Z 2018 2017 Dissertation Gronbach, LS 2017, Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa, MSocSci Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/73178> A2018 http://hdl.handle.net/2263/73178 en © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Social grants
outsourcing
Corporate social responsibility
Inclusive marketing
Financial inclusion
Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa
title Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa
title_full Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa
title_fullStr Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa
title_full_unstemmed Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa
title_short Outsourcing the Disbursement of Social Grants and Banking the Unbanked : the Case of Net1 UEPS Technologies, Ltd. in South Africa
title_sort outsourcing the disbursement of social grants and banking the unbanked the case of net1 ueps technologies ltd in south africa
topic UCTD
Social grants
outsourcing
Corporate social responsibility
Inclusive marketing
Financial inclusion
url http://hdl.handle.net/2263/73178