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Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry

Mini Dissertation (MBA)--University of Pretoria, 2019.

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Other Authors: Erasmus, Alet
Format: Thesis
Language:English
Published: University of Pretoria 2020
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access_status_str Open Access
author2 Erasmus, Alet
author_browse Erasmus, Alet
author_facet Erasmus, Alet
collection Thesis
dc_rights_str_mv © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2019.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:40:22.637Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2020
publishDateRange 2020
publishDateSort 2020
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/73977 Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry Erasmus, Alet ichelp@gibs.co.za Le Roux, Koen UCTD Mini Dissertation (MBA)--University of Pretoria, 2019. South Africa has a struggling economy, and businesses are under pressure to perform amid strong external market pressures. Businesses, therefore, must investigate all opportunities, including looking internally at performance within the company. Internal performance shifts the focus to individual performance; hence, inclusiveness and diversification being some of the areas in the employment structure that should be better understood. Understanding the composition, work values, and behaviours of the different generations within the workforce are of the most undervalued elements of business, as these have been proven to increase performance if understood and maintained. The current era is exciting, where four generational cohorts operate in the same company at the same time. Understanding the underlying potential and improving interactions among the employees could be the solution to managing a successful business. This research aims to explore possible statistically significant differences among the work values and work behaviours of different generations within the South African fast-moving consumer goods industry, which is unique concerning its sociocultural diversity. A positivist research philosophy was adopted using a deducto-hypothetico approach and a cross-sectional time-horizon. To collect quantifiable evidence, a survey was conducted using a structured questionnaire. The instrument comprised a seven-point Likert-type scale for ease of completion to accommodate the diversity of educational levels within the workforce. Questionnaires were completed in the workplace with the assistance of trained colleagues. The results indicated more similarities than statistically significant differences. Generations Y and Z Africans and females, in particular, were, however, found to have stronger work values and more pertinent behaviours, although the interaction effect between generation, race, and gender is inconclusive. It, however, was found that Baby Boomers (the oldest generation) and Generation X females have stronger regard for self-discipline. The effect of the findings on business is profound, as we are more alike than we are different, which is comforting regarding strategies to motivate the workforce to perform optimally. ls2020 Gordon Institute of Business Science (GIBS) MBA 2020-04-06T10:00:04Z 2020-04-06T10:00:04Z 2020/04/01 2019 Mini Dissertation Le Roux, K 2019, Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/73977> http://hdl.handle.net/2263/73977 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry
title Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry
title_full Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry
title_fullStr Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry
title_full_unstemmed Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry
title_short Generational differences in the work values and Behaviours of Employees within the Fast-Moving Consumer Goods (FMCG) industry
title_sort generational differences in the work values and behaviours of employees within the fast moving consumer goods fmcg industry
topic UCTD
url http://hdl.handle.net/2263/73977