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Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence
Mini Dissertation (MBA)--University of Pretoria, 2019.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2020
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| _version_ | 1867613532363685888 |
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| access_status_str | Open Access |
| author2 | Ambaram, Meena |
| author_browse | Ambaram, Meena |
| author_facet | Ambaram, Meena |
| collection | Thesis |
| dc_rights_str_mv | © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2019. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/73990 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:38.698Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2020 |
| publishDateRange | 2020 |
| publishDateSort | 2020 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/73990 Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence Ambaram, Meena ichelp@gibs.co.za Modise, Tshepiso UCTD Mini Dissertation (MBA)--University of Pretoria, 2019. The Fourth Industrial Revolution has disrupted the short-term insurance industry in South Africa and it is evidenced by organisations implementing automation, robotics and artificial intelligence in their operations. The challenge faced by insurance organisations is the skills required for the future are not readily available in the market. The organisations have the opportunity of creating those required future skills and capabilities with their existing resources through the process of reskilling. It was important to establish factors that influence the success of employee reskilling, which must be considered when organisations establish reskilling plans as part of their future strategy. A critical literature review was conducted to look at what is already available in support of talent management and employee reskilling, and various factors were established as key for the organisations. Semi-structured Interviews were conducted with 13 leaders that assume senior roles within the insurance industry as heads of business units and senior managers in human capital management and development areas. This engagement provided an in depth understanding into factors that are considered by leaders to be key in the success of reskilling. The study found that factors that influence reskilling include culture, structure of the organisation, talent identification and management, psychological barriers and career management as influential in the success of employee reskilling. The study provides recommendations for leaders to influence the reskilling process positively. tk2020 Gordon Institute of Business Science (GIBS) MBA 2020-04-06T10:00:08Z 2020-04-06T10:00:08Z 2020/04/01 2019 Mini Dissertation Modise, T 2019, Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/73990> http://hdl.handle.net/2263/73990 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence |
| title | Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence |
| title_full | Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence |
| title_fullStr | Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence |
| title_full_unstemmed | Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence |
| title_short | Employee reskilling in the South-African short-term insurance industry with the implementation of automation, robotics and artificial intelligence |
| title_sort | employee reskilling in the south african short term insurance industry with the implementation of automation robotics and artificial intelligence |
| topic | UCTD |
| url | http://hdl.handle.net/2263/73990 |