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Exploring social capital architectures enabling emergence of business unit ambidexterity

Mini Dissertation (MBA)--University of Pretoria, 2019.

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Other Authors: Meissner, Richard
Format: Thesis
Language:English
Published: University of Pretoria 2020
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access_status_str Open Access
author2 Meissner, Richard
author_browse Meissner, Richard
author_facet Meissner, Richard
collection Thesis
dc_rights_str_mv © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2019.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:46.144Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2020
publishDateRange 2020
publishDateSort 2020
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/74012 Exploring social capital architectures enabling emergence of business unit ambidexterity Meissner, Richard ichelp@gibs.co.za Phairah, Kudakwashe UCTD Mini Dissertation (MBA)--University of Pretoria, 2019. Attaining business unit ambidextrous capability is a desirable achievement. It is even more desirable now than ever before, owing to the increasingly complex environments with which firms must contend. The literature identified firm adaptability as a key strategic capability. Failure to adapt could lead to obsolescence. Ambidexterity has mostly been regarded as a firm-level capability that is normally developed from ambidextrous human capital. An alternative path was theorised, postulating that specialised human capital could also be a source of ambidextrous capability through social capital mechanisms. The literature, however, has identified the lack of research at the lower levels of the firm. This research, therefore, aims to explore how specialist human capital could be a source of business unit ambidexterity through social capital mechanisms. This knowledge will enable managers to have a good grasp of the mechanisms and design work systems that could build this capability. This study followed a qualitative case study design approach to get an in-depth understanding of the social mechanisms that enable the development of ambidexterity within the case context. Twelve interviews with specialist managers from the engineering and forestry business unit of the case firm were carried out. The managers represented the junior, middle and senior management levels. The interview transcripts were analysed using the directed content analysis with new codes inductively coded during the transcription analysis process. The study findings concluded that business unit ambidexterity is a complex construct to operationalise. The study identified the key processes that complemented each other and facilitated the development of business unit ambidextrous capabilities. A model that integrates the key processes emerged from the study. The model offers mechanisms at three firm levels that complement each other: individual human capital level, business unit social capital, firm-level organisational capital, and human resources practices that cut across all levels. A strong cooperative social climate underpinned by trust creates a supportive environment that facilitates knowledge sharing and exchange. The model integrates the key elements identified in the study as crucial to the development of business unit ambidexterity and managers could use it as a guideline when they are building business unit ambidextrous capabilities based on specialist human capital. tk2020 Gordon Institute of Business Science (GIBS) MBA 2020-04-06T10:00:19Z 2020-04-06T10:00:19Z 2020/04/01 2019 Mini Dissertation Phairah, K 2019, Exploring social capital architectures enabling emergence of business unit ambidexterity, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/74012> http://hdl.handle.net/2263/74012 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Exploring social capital architectures enabling emergence of business unit ambidexterity
title Exploring social capital architectures enabling emergence of business unit ambidexterity
title_full Exploring social capital architectures enabling emergence of business unit ambidexterity
title_fullStr Exploring social capital architectures enabling emergence of business unit ambidexterity
title_full_unstemmed Exploring social capital architectures enabling emergence of business unit ambidexterity
title_short Exploring social capital architectures enabling emergence of business unit ambidexterity
title_sort exploring social capital architectures enabling emergence of business unit ambidexterity
topic UCTD
url http://hdl.handle.net/2263/74012