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Diversity and employee engagement in professional service firms

Mini Dissertation (MBA)--University of Pretoria, 2019.

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Other Authors: Hofmeyr, Karl
Format: Thesis
Language:English
Published: University of Pretoria 2020
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access_status_str Open Access
author2 Hofmeyr, Karl
author_browse Hofmeyr, Karl
author_facet Hofmeyr, Karl
collection Thesis
dc_rights_str_mv © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2019.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:39.169Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2020
publishDateRange 2020
publishDateSort 2020
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/74027 Diversity and employee engagement in professional service firms Hofmeyr, Karl ichelp@gibs.co.za Skosana, Wandile UCTD Mini Dissertation (MBA)--University of Pretoria, 2019. Diversity has become topical in the international business arena with an increasing number of businesses globally embracing diversity as a means to sustain competitive advantage. Recent studies have begun to suggest that a diversity climate, diversity orientated leadership and diversity orientated HR practices are a means to foster employee engagement. In line with this context, this exploratory research sought to explore whether in South African professional services firms these were being employed and whether this was impacting on the engagement of the intended beneficiaries. The study was conducted in Gauteng with employees and directors from among the largest professional services provides in the South African and globally. Data for the study was collected through semi-structured interviews and analysed using coding as a technique. The findings of the study revealed that there had been progress in advancing diversity particularly from a human resource (HR) perspective, however, there was significant room to improve as there was a low commitment to diversity from leadership. Based on the results, the key recommendation was that a cultural transformation was required in these settings to foster integration. Leaders within the organisation would need to adopt diversity orientated practices and model the correct behaviours. HR practitioners would need to work with the companies’ leadership to ensure compliance and the correct culture and climate. ms2020 Gordon Institute of Business Science (GIBS) MBA 2020-04-06T10:00:27Z 2020-04-06T10:00:27Z 2020/04/01 2019 Mini Dissertation Skosana, W 2019, Diversity and employee engagement in professional service firms, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/74027> http://hdl.handle.net/2263/74027 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Diversity and employee engagement in professional service firms
title Diversity and employee engagement in professional service firms
title_full Diversity and employee engagement in professional service firms
title_fullStr Diversity and employee engagement in professional service firms
title_full_unstemmed Diversity and employee engagement in professional service firms
title_short Diversity and employee engagement in professional service firms
title_sort diversity and employee engagement in professional service firms
topic UCTD
url http://hdl.handle.net/2263/74027