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Investigating South African inbound tour operator participation in sustainable tourism practices
Dissertation (MCom)--University of Pretoria, 2020.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2020
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| _version_ | 1867613496642895872 |
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| access_status_str | Open Access |
| author2 | Douglas, Anneli |
| author_browse | Douglas, Anneli |
| author_facet | Douglas, Anneli |
| collection | Thesis |
| dc_rights_str_mv | © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MCom)--University of Pretoria, 2020. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/75540 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:04.556Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2020 |
| publishDateRange | 2020 |
| publishDateSort | 2020 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/75540 Investigating South African inbound tour operator participation in sustainable tourism practices Douglas, Anneli Fairer-Wessels, Felicite A. igsteyn@yahoo.com Steyn, Ignatius Ludolph Sustainable Tourism Management Inbound Tour Operators UCTD Dissertation (MCom)--University of Pretoria, 2020. Inbound tour operators play a key role in sustainable tourism development, as they are centrally positioned in the distribution chain and provide the link between the supply and demand of tourism products and services. Embedded in this position, inbound tour operators can put pressure on their suppliers to operate more sustainably, while educating their customers on sustainable tourism practices, and influencing consumers’ decision-making before the purchasing of tourism products and services. Inbound tour operators can further implement sustainable tourism practices as part of their business operations. To date, little research has focussed on inbound tour operators’ contribution to sustainable tourism development, especially in a developing country context. Sustainable inbound tour operators can also become certified by a sustainable tourism certification programme to showcase their commitment to sustainability. Various studies have highlighted the history, benefits and issues related to certification programmes, but few studies have investigated the perspective that inbound tour operators have towards sustainable tourism certification programmes. Making use of a qualitative research approach, in-depth interviews were conducted with 22 South African inbound tour operators to investigate and identify the sustainable tourism practices currently being adopted within their organisations. Content analysis was used to analyse the data. The findings produced a list of sustainable tourism practices currently being adopted by inbound tour operators in South Africa. This study proposes that sustainable tourism organisations should become certified by a national or global sustainable tourism certification programme, to prove that they are truly operating sustainably, thus decreasing the effects of greenwashing. In addition, the certification of tourism organisations can assist inbound tour operators in identifying truly sustainable suppliers, fostering the development of a sustainable supply chain management strategy. Tourism Management MCom Unrestricted 2020-08-03T08:41:53Z 2020-08-03T08:41:53Z 2020 2020 Dissertation Steyn, IL 2020, Investigating South African inbound tour operator participation in sustainable tourism practices, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/75540> S2020 http://hdl.handle.net/2263/75540 en © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | Sustainable Tourism Management Inbound Tour Operators UCTD Investigating South African inbound tour operator participation in sustainable tourism practices |
| title | Investigating South African inbound tour operator participation in sustainable tourism practices |
| title_full | Investigating South African inbound tour operator participation in sustainable tourism practices |
| title_fullStr | Investigating South African inbound tour operator participation in sustainable tourism practices |
| title_full_unstemmed | Investigating South African inbound tour operator participation in sustainable tourism practices |
| title_short | Investigating South African inbound tour operator participation in sustainable tourism practices |
| title_sort | investigating south african inbound tour operator participation in sustainable tourism practices |
| topic | Sustainable Tourism Management Inbound Tour Operators UCTD |
| url | http://hdl.handle.net/2263/75540 |