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The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education.
Dissertation (MSc(Informatics)) -- University of Pretoria,2020.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2020
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| _version_ | 1867613529800966144 |
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| access_status_str | Open Access |
| author2 | Mawela, Tendani |
| author_browse | Mawela, Tendani |
| author_facet | Mawela, Tendani |
| collection | Thesis |
| dc_rights_str_mv | © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (MSc(Informatics)) -- University of Pretoria,2020. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/75903 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:36.202Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2020 |
| publishDateRange | 2020 |
| publishDateSort | 2020 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/75903 The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education. Mawela, Tendani thabo.sakasa@up.ac.za Sakasa, Thabo UCTD Artificial intelligence (AI) Machine learning Big data analytics IT operations Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-09 Engineering, built environment and information technology theses SDG-17 Dissertation (MSc(Informatics)) -- University of Pretoria,2020. Accompanying the IT developments have been major IT incidents that have resulted in some organizations closing down, others suffering financial losses, reputational damages and the loss of customers. This has placed IT operations at the centre of organizational sustainability. The root cause of the problem is the inability of IT operations to manage and resolve IT-related problems and related incidents on time in an environment that is increasing in complexity and demands. The study focusses on Artificial Intelligence in IT Operations (AIOps) as a possible solution to the above-mentioned scenario. es2026 Informatics MIT(Informatics) Unrestricted SDG-04: Quality education SDG-09: Industry, innovation and infrastructure SDG-17: Partnerships for the goals 2020-08-26T08:21:18Z 2020-08-26T08:21:18Z 2020-10-02 2020-08 Mini Dissertation Sakasa, T. 2020, The impact of artificial intelligence, machine learning and big data analytics on IT operations in higher education, MIT thesis, University of Pretoria, Pretoria S2019 http://hdl.handle.net/2263/75903 en © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Artificial intelligence (AI) Machine learning Big data analytics IT operations Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-09 Engineering, built environment and information technology theses SDG-17 The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education. |
| title | The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education. |
| title_full | The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education. |
| title_fullStr | The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education. |
| title_full_unstemmed | The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education. |
| title_short | The impact of artificial intelligence, machine learning and big data analytics on it operations in higher education. |
| title_sort | impact of artificial intelligence machine learning and big data analytics on it operations in higher education |
| topic | UCTD Artificial intelligence (AI) Machine learning Big data analytics IT operations Engineering, built environment and information technology theses SDG-04 Engineering, built environment and information technology theses SDG-09 Engineering, built environment and information technology theses SDG-17 |
| url | http://hdl.handle.net/2263/75903 |