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The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa

Mini Dissertation (LLM)--University of Pretoria 2020.

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Other Authors: Barnard, Jacolien
Format: Thesis
Language:English
Published: University of Pretoria 2021
Subjects:
Consumer Protection
UCTD
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access_status_str Open Access
author2 Barnard, Jacolien
author_browse Barnard, Jacolien
author_facet Barnard, Jacolien
collection Thesis
dc_rights_str_mv © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (LLM)--University of Pretoria 2020.
format Thesis
id oai:repository.up.ac.za:2263/78406
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:38:29.922Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/78406 The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa Barnard, Jacolien u04529015@tuks.co.za Birgit, Kuschke Letsie, Lemohang Consumer Protection UCTD Mini Dissertation (LLM)--University of Pretoria 2020. This dissertation seeks to examine the impact of the Protection of Personal Information Act 69 of 2013 (“POPI Act”) on direct marketing and insurance consumer in the insurance industry. This is important because the advancements in technology call for a delicate balanced between the protections of consumers Constitutional rights with an enabled economic growth market. Technology makes it easy for personal information to be collected and be disseminated in huge volumes across the globe within seconds. The personal information such as names and contact details therefore become available and can be collected for purposes of direct marketing. Before the enactment of POPI Act, unwanted direct marketing in the insurance sector was regulated by section 45 of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) as well as various insurance statutes. The Consumer Protection Act 68 of 2008 (“CPA”) does not apply in to the insurance industry, however, will be discussed briefly to create context and an appreciation of the adequacy of the protection provided by insurance statutes on direct marketing. This dissertation therefore argues that insurance legislation was not adequate to protect the insurance consumers from the unlawful processing of their personal information by direct marketers. The inconsistencies in different statutes before POPI Act was enacted made it easy for the direct marketers to infringe on the consumers’ right to privacy by sending the unwanted direct marketing communication or by disclosing these consumers’ personal information to third parties without the consumer’s knowledge or consent. In examining the efficacy of the POPI Act, the study shows that its provisions are sufficient to protect insurance consumers from unwanted direct marketing. This conclusion is supported by the fact that the POPI Act is a personal information protection legislative instrument and more specifically because section 69 of this Act is dedicated to the regulation of direct marketing in all industries. The POPI Act provides guidelines for lawful processing of personal information, thus supporting the free flow of information for purposes of direct marketing, while securing privacy of consumers. Mercantile Law LLM Unrestricted 2021-02-10T15:32:34Z 2021-02-10T15:32:34Z 2021-04-15 2020 Mini Dissertation Letsie, L 2020, The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa, LLM Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/78406> A2021 http://hdl.handle.net/2263/78406 en © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Consumer Protection
UCTD
The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa
title The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa
title_full The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa
title_fullStr The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa
title_full_unstemmed The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa
title_short The Impact of the Protection of Personal Information Act No 69 of 2013 on Direct Marketing and Insurance consumer protection in South Africa
title_sort impact of the protection of personal information act no 69 of 2013 on direct marketing and insurance consumer protection in south africa
topic Consumer Protection
UCTD
url http://hdl.handle.net/2263/78406

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