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Study of the digital transformation adoption in the life insurance sector in South Africa
Mini Dissertation (MBA)--University of Pretoria, 2020.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2021
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| _version_ | 1867613475049570304 |
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| access_status_str | Open Access |
| author2 | Penfold, Craig |
| author_browse | Penfold, Craig |
| author_facet | Penfold, Craig |
| collection | Thesis |
| dc_rights_str_mv | © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2020. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/79585 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:36:43.949Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/79585 Study of the digital transformation adoption in the life insurance sector in South Africa Penfold, Craig ichelp@gibs.co.za Hlahatsi, Rorisang UCTD Mini Dissertation (MBA)--University of Pretoria, 2020. The Life insurance sector is one of the oldest industries in South Africa. This industry has evolved significantly since the beginning. This evolution is not only unique to South Africa but varies across world. This study aims to understand one of the resent evolutions, digital transformation, the digital transformation adoption in the Life Insurance sector in South Africa. This study is similar to a study was done in Nepal by Niraula and Kautish (2019), and the Nepal study aimed to understand digital transformation adoption in the Life Insurance sector in Nepal. However, due to the difference in context between South Africa and Nepal, it became necessary to replicate this study in South Africa. The South African study surveyed employees from Life insurance companies out of which 169 participants responded. These respondents were from some of the big Life Insurance companies in South Africa, such as Old Mutual, Sanlam, Liberty, Discovery and Hollard to mention a few. Leadership and Culture as well as New Technology were found to be important in the success of digital transformation adoption in the Life Insurance sector in South Africa. Contrary to this finding, the study results also revealed that Regulations and Skills do not have a significant impact in digital transformation adoption in the Life Insurance in today's world. Even though Regulation is identified to be a moderator between digital transformation progress and technology interest. pt2021 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2021-04-22T10:33:11Z 2021-04-22T10:33:11Z 2021/04/14 2020 Mini Dissertation Hlahatsi, R 2020, Study of the digital transformation adoption in the life insurance sector in South Africa, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/79585> http://hdl.handle.net/2263/79585 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Study of the digital transformation adoption in the life insurance sector in South Africa |
| title | Study of the digital transformation adoption in the life insurance sector in South Africa |
| title_full | Study of the digital transformation adoption in the life insurance sector in South Africa |
| title_fullStr | Study of the digital transformation adoption in the life insurance sector in South Africa |
| title_full_unstemmed | Study of the digital transformation adoption in the life insurance sector in South Africa |
| title_short | Study of the digital transformation adoption in the life insurance sector in South Africa |
| title_sort | study of the digital transformation adoption in the life insurance sector in south africa |
| topic | UCTD |
| url | http://hdl.handle.net/2263/79585 |