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Exploring the influence of workplace inclusion on employee performance

Mini Dissertation (MBA)--University of Pretoria, 2020.

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Other Authors: Ndletyana, Dorothy
Format: Thesis
Language:English
Published: University of Pretoria 2021
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access_status_str Open Access
author2 Ndletyana, Dorothy
author_browse Ndletyana, Dorothy
author_facet Ndletyana, Dorothy
collection Thesis
dc_rights_str_mv © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2020.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:23.737Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2021
publishDateRange 2021
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publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/79634 Exploring the influence of workplace inclusion on employee performance Ndletyana, Dorothy ichelp@gibs.co.za Olifant, Caleb Jason UCTD Mini Dissertation (MBA)--University of Pretoria, 2020. Due to the diverse nature of the workforce which includes various people from different backgrounds, it has become increasingly important to discuss inclusion of these individuals in the workplace. Whilst the literature on inclusion is fairly new, research has noted, although not conclusively, that inclusion may have an influence on performance. This study explored the concepts of inclusion and performance and considered how inclusion influences performance. The study sought to build on both the theoretical and practical knowledge that exists on inclusion and show how it influences performance. It further sought to provide organisations with the rationale for implementing inclusive practices in order to benefit from their diverse workforce. To fully understand the inclusive experience and how it influences performance, a qualitative study using 15 semi-structured interviews of black and white females from various organisational levels was undertaken. The research found that when employees feel included, their commitment to work, their performance and their loyalty increases. This in turn has a positive influence on organisational performance, providing a strong business case for creating an inclusive workplace. These key insights led to the adaptation of the inclusion framework as developed by Shore et al. (2011). The study presents an inclusion-performance framework which shows how performance is positively influenced when employees are included. pt2021 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2021-04-22T10:33:22Z 2021-04-22T10:33:22Z 2021/04/14 2020 Mini Dissertation Olifant, CJ 2020, Exploring the influence of workplace inclusion on employee performance, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/79634> http://hdl.handle.net/2263/79634 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Exploring the influence of workplace inclusion on employee performance
title Exploring the influence of workplace inclusion on employee performance
title_full Exploring the influence of workplace inclusion on employee performance
title_fullStr Exploring the influence of workplace inclusion on employee performance
title_full_unstemmed Exploring the influence of workplace inclusion on employee performance
title_short Exploring the influence of workplace inclusion on employee performance
title_sort exploring the influence of workplace inclusion on employee performance
topic UCTD
url http://hdl.handle.net/2263/79634